Cezdiamond

Community Manager

Hi, @cezdiamond I tried to shift to new phone using Facebook"save" but instead I lost your progress and was shifted to level 1. Further I have tried email login but when I tried , I learnt I wasn't using any email. I have just registered with your website. Please help me, I was on level 1071 , episode 72 was finished…

Hi, I tried to shift to new phone using Facebook"save" but instead I lost your progress and was shifted to level 1. Further I have tried email login but when I tried , I learnt I wasn't using any email. I have just registered with your website. Please help me, I was on level 1071 , episode 72 was finished recently. Hi…

Thank you! You're welcome :-)

It fixed itself. Thanks for letting us know :-)

I need help with this too. I was on level 351 when my husband updated candy crush. After updating to newest version, the game is crashing since it is not compatible with iPad 1. Now I want to play it on my new iPad, but since I was not connected to Facebook, I'm back to level 1. Can I get my progress restored? Or…

I have been on this level for several weeks now as well. I am done with the game. The fact is many levels recently have just been stupid. It is just complete luck of the pieces that become available to play; and is just not enjoyable anymore. I am sorry that you feel like this, have you checked our online tutorials? Let me…

I am at Level 1 again and I should be at Level 910 on Candy Crush Soda Saga - please help. Hi Pam- I will send you a private message too. Thanks!

No it did not work. When I look up the utube solvers, they do not at the top of the screen have the same amount of timers as mine. It has only one with the bombs coming down. Any wonder they can get it to work. I don't know what to do as I don't think I will ever get past it. I am sorry I do not quite understand, our…

Hi @Cezdiamond! Can you please message me too? I was at about level 830 and I tried to connect to Facebook and it took me back to level 1! I've tried logging out and logging back in and have tried logging out of Facebook as well but still nothing! I will send you a message too :-)

I also have this same problem....Candy crush jelly will not unlock another episode. It keeps saying 3 more days. I have finished an episode in Candy Crush Jelly and I want to start another one. But the counter for the new episode keeps restarting at 3 days and will not allow me to proceed to another episode. We have been…