Comments
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Hi Jen- Welcome to King Care.! I am sorry that you have been experiencing some troubles playing on your Windows phone. Let's try a few things to see if we can get things running smoothly again :-) Here are a few steps which should improve your gaming experience: - Go to Settings > system > advertising id. Now make sure the…
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The last update solved the sync problem. Thanks for letting us know :-)
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I wanted to know how do I sync my facebook account to my mobile app(apple device)? I am having problem for very long and I cant log in at all. I do not experience this issue about 2 weeks ago but suddenly there an issue? Hi there- This problem should now be resolved. May I ask which model of device you are playing on? I…
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Hello all, Thank you for your comments. Just to update you all. The game team at Candy Crush are aware of this issue and they are currently looking at what caused it and working on a solution. I don't have a timescale but as before I promise that as soon as I hear anything I will post here. It's important in the mean time…
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I reported the issue NOT as a Facebook sync, but as a King sync (I don't have FB linked to the game), but it was marked as a duplicate. I just wanted to make sure it's clear to the developers this issue affects both connections. Edited to add this only affects Farm Heroes Saga; the same problem isn't seen in Candy Crush,…
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I have sent this same question with no help!!! I can't not connect to my facebook at all!!! I'm ready to just delete the app all together and stop playing!!! Hi there- Thanks for highlighting this to us. We are currently investigating this problem. Thanks!
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Im now having the same problem.... after updating my 3 games - candy crush, farm heroes & pet rescue - on my android phone via the games store library..... none of them will connect to my facebook.... i put in my correct email & correct passowrd... but it keeps saying that my password is incorrect - its most defo not!!…
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Thank you very much for the reply .the problem is that from the computer appears my game candy crush saga, but if I open facebook from mobile safari does not appear candy crush me , it is very rare .I need help !!!! Hi Juana- Please could you try these steps above on your iPhone to see if this works? Thanks!
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Hello. Did you see my answers in the inbox ? I dont find any "send" button. Anyway please restore manuelly and thanks a lot for that. I reached the 1085 level (approximatively). My FB connexion adress is mum857@live.fr and king's one is tabat147@gmail.com kind regards Hi Marion- Please could you log in to your account…
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I want to see my total star count, not just specific to a level. This feature would be very great to have. Thanks! Thanks a lot for the suggestion. :-)
