They also, for instance don't take away vacation you earn over time.

AND maybe if all customers were treated better, they'd all spend more money...

Not something that was made clear from the start though and its not like im asking for something free- i paid with time- crystal clear how things are done now...

This seems like a punishment for not spending money with you! I spent time to earn all of these and I don't see why this would be the case. Make me want to quit playing King games all together and spread the word about this shady business.