Kevin_

Game Expert

Comments

  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
    in Lista amici Comment by Kevin_ December 11
  • Hi there, could you please share some additional details about what has occurred? Do you mean that these booster time just vanished? What were the boosters you had time?
    in Daily rewards Comment by Kevin_ December 11
  • Hi there, I am sorry to hear that you had faced these issues with your game and rewards. Could you please try the following steps to help with some of the issues: *Restart: Force close apps and restart your device. *Updates: Check that you have the latest game and device updates. *Memory: Keep at least 2GB of free storage…
    in Game Glitchs Bubble Gum disappeared Comment by Kevin_ December 11
  • Hi @ashley3854, could you please share some additional details? You can purchase from within the in game shop, are you facing any trouble?
    in How to shop Comment by Kevin_ December 11
  • I appreciate that you re-send your inquiry. As for your lost boosters please check out our Help Center + chat bot. By choosing the Chat With Us, you can reach out to Player Support to obtain help with your lost boostrs ensuring that your receive a reply as soon as possible. However if you have any issues getting an answer…
    in Güçlendirmelerim yok oldu Comment by Kevin_ December 11
  • Hi there, I am sorry to hear you do not have the Christmas theme as your husband does. I am afraid that the game studio usually run test with these features that may cause them not to be available for everyone and perhaps alternate with different features instead which is why your husband do and you do not. Unfortunately I…
    in Petopia Comment by Kevin_ December 5
  • Hi there, I am sorry to hear you are having trouble with Petopia and Mystery Mountain. What do you mean that you do not get Petopia online but you get it downloaded? Do you mean you play through Facebook and you do not see it there? As for Mystery Mountain, please note that the game studio usually run test with these…
    in Petopia and Mystery Mountain Comment by Kevin_ December 5
  • Hi and welcome to the Community! I am sorry to hear that you are having issues with these Ads. I would be happy to further help and report this but I will need your help with some additional information: Day and time the Ad was seen Country it was seen in Type of Ad format: video/static image Screenshot of the Ad in…
    in Ads are freezing and having to close app each time Comment by Kevin_ December 5
  • Hi Nikki, I am sorry to hear that your Weekly contest score is not updating accordingly. We usually recommend these steps to make sure that everything is running smoothly: *Restart: Force close apps and restart your device. *Updates: Check that you have the latest game and device updates. *Memory: Keep at least 2GB of free…
    in Weekly Contest Comment by Kevin_ December 5
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
    in Güçlendirmelerim yok oldu Comment by Kevin_ December 5
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