MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Theres always no rewards! it is so silly! Hi Wilson, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, Mark, Team King Care
    in Finished a fishing tournament in 3rd place but didn't receive any bonuses Comment by MarkHawk February 2017
  • I Havnt received my 1st place prize in a fishing event on 02/07/2017 I had around 2600 pts and watched as the clock hit 0 with me as the winner it's been about 18 hrs with no confirmation. Hi Matt, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top…
    in Finished a fishing tournament in 3rd place but didn't receive any bonuses Comment by MarkHawk February 2017
  • Hi Archana, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care Hi Shari 1112, I have also send you a message so I can…
    in The dexter striped candy challenge award Comment by MarkHawk February 2017
  • I have the same problem, even after update supposed to resolve problem on iPad and bring told by King.care that my levels have been restored. Have asked many times for further support but none received. Game over! Hi Kathryn, I have also sent you a private message, so that we can check your player account. Please click on…
    in I Give Up! Comment by MarkHawk January 2017
  • The same has happened to me I have played right from beginning I have tryed to sort it out and texted team to no avail I will not be playing any more it took me years to get to where I was not happy at all Hi Sue, I have also sent you a private message, so that we can check your player account. Please click on the envelope…
    in I Give Up! Comment by MarkHawk January 2017
  • Hi Steve, Congratulations with having cleared level 491 with all 3 stars! :-) I've seen your previous post a year ago: https://care.king.com/en/candy-crush-soda-saga/level-491-soda There are only a few players worldwide that has made it to the top for this level. Kind regards, - Mark, Team King Care We're currently not…
    in Soda Level 491! Comment by MarkHawk November 2016
  • That happened to me also -- I got 2nd place in the striped candy contest with the Whale and I never got my prizes! Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to…
    in I won the Create Striped Candies contest and it is stuck on calculating the results Comment by MarkHawk November 2016
  • I am having the same problem. Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I won the Create Striped Candies contest and it is stuck on calculating the results Comment by MarkHawk November 2016
  • I have the same issue as everyone else. Nothing but a spinning circle and "calculating results". Now the link to the contest results in the game is gone. What happens now? All that effort for a software bug? I sure hope not. Hi Kyle, I have sent you a private message, so that we can check your player account. Please click…
    in I won the Create Striped Candies contest and it is stuck on calculating the results Comment by MarkHawk November 2016
  • Hi guys, I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care Hi guys, please check for your private message…
    in I won the Create Striped Candies contest and it is stuck on calculating the results Comment by MarkHawk November 2016
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