MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Lollisa! Welcome to our Farm Heroes community :waving: Boosters and messages with lives cannot be transferred between devices. Please see this thread with more info: https://community.king.com/en/farm-heroes-saga/discussion/244860/moving-game-progress-to-a-new-device#latest Even though your old iPad is a bit unstable I…
    in How do I regain my boosters? Comment by MarkHawk April 2019
  • Hi tininha! Welcome to our Farm Heroes community :waving: Which browser are you using? Please try to disable any browser plugins and please also make sure that there are no limitations in the Internet connection - for instance firewall limitations. Alternatively please try the game from another computer - just to check if…
    in frozen loading in farm heroes saga Comment by MarkHawk April 2019
  • Hi Peggy, Some of the events as well as some of the level requirements can change over time. How often are you playing the game?
    in Different quests based on browser choice Comment by MarkHawk April 2019
  • Hi Aimeemoore420! Welcome to our Farm Heroes Community :waving: For this issue you'll have to get in contact with the payment gateway provider. For instance Google Play if you are using Android, iTunes if you are on iOS or Facebook help center if you were playing there. If this happened on King.com then please get directly…
    in How do i delete payment information Comment by MarkHawk April 2019
  • Hi Bob! - Welcome to our Farm Heroes community :waving: Are you playing the game on Facebook, King.com or on mobile? If you're on mobile then start by checking your app store for updates to the game.
    in level 1097 Comment by MarkHawk April 2019
  • Hi guys, Thanks to all of you who have provided your player ID. I have forwarded this to the studio so that they can work on locating the issue. Anyone who hasn't provided their player ID please post in this thread.
    in No Reward after completing quest in Farm Heroes Super Saga? Comment by MarkHawk April 2019
  • Hi guys, Just to update you - Facebook had an outage yesterday and this affected several games. @Mviverette >> Please take a look if you have your levels back. 
    in Lost all game level progress on pc when I connected to Facebook. Comment by MarkHawk April 2019
  • Hi MissyH - welcome to our Farm Heroes community :waving: Impressive that you have completed all levels :awesome: Don't forget that we have contest running where you can win Gold bars: https://community.king.com/en/farm-heroes-saga/discussion/252446/tell-us-which-level-is-your-favorite-and-win-50-gold-bars…
    in I have passed the last level 2470. Comment by MarkHawk April 2019
  • Hi guys, Thanks for all the updates on this level! @Eggcracker >> How did you complete the level? I'm assuming a lucky board is required to complete it.
    in Farm Heroes Level 2395 not enough moves Comment by MarkHawk April 2019
  • Hola Pummy 🙏🏻 There has to be a bit of challenge in the contest but we have tried to keep it balanced :) Greetings Irenka. Thanks for feedback :) Badges are given several times during the day. We do it manually to check no one is cheating B)
    in (Finished) Help us find our characters and collect Badges and Gold! Comment by MarkHawk April 2019
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