NeilK Level 2

Nothing for me yet 🥲

Hi. It’s been missing for nearly a month now. I no longer get bonus spins at the beginning or end of each game. I can’t log in. I can’t save my progress. I can’t ask for lives from friends. Are all of these part of the ‘testing’ that is going on? Thanks. Neil.

Still not working. Nearly a month now. So frustrating.

@collegeamoco I just think they are letting us down with no updates or details on what is going on. I find it is taking some of the fun away at the moment.

@godart Whilst I am pretty sure they are working on this to try and fix it. It would be nice to get an update from them.

I have had this issue now for over 3 weeks. Despite responding to community threads and asking questions there has been no updates. Appreciate it is being worked on in the background but would be nice to get the occasional update.

Still not sorted. Nearly a month now. It’s ridiculous. Come on King. Get it fixed please.

Dear Candy Crush. We have all tried clearing the cache, turning Wi-Fi off/on, using a different Wi-Fi connection, using data connection, updating the game, check the device settings……. But to no avail. There are just more and more people reporting the same issues of no boosters pre/post game. Unable to use boosters. Unable…

Hi. This issue appears to be going on for over a week now with no resolve. There is lots of discussion about it but no feedback. Error message stating “contacting app store” but just get the wheel of death and nothing loads. @QueenB has also brought it to our attention on 02/07/24. Please could someone/administrators…

Hi. I too am having the same problems as everyone else. The front screen with the map on is blank and doesn’t show any other players. I get no adverts (which isn’t a bad thing) but also means I get no boosters or bonuses at the beginning or end of each game. As mentioned, I get no option to watch adverts at the end of each…

@Tranterbleu Yes I saw and read that article. It appears that many many people are experiencing the same issues. Yet as much as I contact the King Support Team and list the issues on the Community Chat, no one seems to be able to come up with a solution. So now we have lots of disgruntled players venting their frustration…

I don’t think anyone at ‘King’ monitors these chats. Every time I email them I get a response saying ‘try this/try that’, none of which work. Or they suggest the Community. And all you get is responses from fellow users who have the same problem.

@Tranterbleu. It’s ridiculous isn’t it. I get no extra bonuses/spins at the beginning or end of each game. Nor can I give or receive extra lives. And like you I am unable to save my game or progress as it says I’m not connected to Wi-Fi. I have raised this a few times since the beginning of July but yet to have any…

15/07/24 Still not working

14/07/24 Still not working

@PummyRaj @kiara_wael Is there any update on these issues. Many people are reporting connection issues. Me included. I have tried all of the suggested options but they don’t seem to have any effect. I have asked for support in the Community but no one has an answer. Just more and more people reporting the same problem. I…

Hi. Did you ever find a fix on this. I am now nearly 3 weeks with the same issue. I have reported it numerous times but get no response.

13/07/24 Still not working

13/07/24 Still not working

12/07/24 Still not working