Comments
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Hi @Jdubya I’m sorry to hear you’re stuck on level 18 740. Ads are not always available to every player or at all times, so I can’t guarantee when they may appear in your game. I know they can be really helpful, especially on a tough level. Could you share a screenshot of level 18 740 from your game? That way we can take a…
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Hi @christinewupp 😃 This is super helpful, thank you so much for taking the time to test the flow from the game into the Community. That is exactly the kind of experience we need to understand better, especially since many new players may arrive this way and use the search field first. You are completely right that the…
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@kiara_wael @PummyRaj lets tag the members
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Hi @lolochapichapo, thanks for sharing your feedback. I just want to make sure I understand correctly before passing this on. For the lives, do you mean that when you receive more lives, you would like them to be added on top of the lives you already have, even if that takes you above the current limit? And for the second…
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Hi @RitaMontenegro , welcome to the Community! I hope it’s okay that I reply in English, as this Community is supported in English only. Thanks for letting us know about the Chocolate Box. This feature is not always available to all players at the same time, so it may disappear for some players while changes or tests are…
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Hi @AvaCandyCrush The game music has changed because we’re currently in the new Soccer Season, so the audio has been updated to match the season’s theme. I completely understand that you miss the old soundtrack, and I’ll be happy to share your feedback with the team. It’s always helpful for us to know which parts of the…
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Hi @Talulah02173, sorry to hear about this and I understand how frustrating it is to lose stored lives, especially after building up so many. Stored lives can sometimes be affected by game/account sync or by changes after reconnecting to the game. Please make sure you’re logged into the correct account and that your…
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Hi @christinewupp This is a lovely gesture, and I really appreciate you taking the time to share it 🤗 You don’t need permission to support each other or wish others well. That kind of encouragement is part of what makes this community special. I can’t confirm anything before the official reveal, but I’m very happy to see…
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I’m sorry to hear this is still happening @geebee78 Just to confirm, this issue is still under investigation, so it has not been fixed yet. I know that’s frustrating, especially when it causes you to lose lives or boosters after clearing a level. To help the team look into this further, could you please share your Game ID?…
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No worries about the screenshot @stephanie2024, your Game User ID would already be very helpful for the team to investigate. Here’s how to find it:👉 How to find your Game ID
