QueenB

Community Manager

That’s a fair question. Optional ads aren’t available to all players at the same time, and that availability can change over time. Since they can offer things like extra moves or boosters, I understand why this gets raised in a competitive event. Some players may also see different features and offers in the game,…

Hey @JLDOWNES1 welcome to the community! Could you do us a quick favor and share a screenshot of level 136? That way we can see the game board and the objective. Not everyone is on the same level, so it’s much easier for us (and other players) to give you the right tips once we can see what you’re working with 👍 Thanks 😊

https://community.king.com/en/candy-crush-saga/discussion/comment/3507370#Comment_3507370 https://community.king.com/en/candy-crush-saga/discussion/comment/3507555#Comment_3507555 Hi @kitan26 and @angelicious74 👋 Thanks again for sharing the details and your Game IDs, I’ve noted them. Since the round has already ended,…

https://community.king.com/en/candy-crush-saga/discussion/comment/3507583#Comment_3507583 Excellent, so happy to hear you're back on track 🤩

Hi @supermysticgirl 👋 Thanks for sharing this, I understand why this is frustrating, especially when you were saving it for the final hours. Your multiplier should normally appear just under the leaderboard. If it’s no longer there, the most common reason is that it has already been activated earlier in the tournament…

https://community.king.com/en/candy-crush-saga/discussion/comment/3507347#Comment_3507347 Hi @christinewupp Thanks for flagging this, you’re right that we’ve seen a few similar questions in the thread. I’ve checked internally, and so far there are no reported issues with missing multiplier tokens. In most cases, what’s…

Hey everyone 💙 That’s Final Knockouts Round 1 done 💪 How are you feeling? 😄 Made it to Round 2 or still catching your breath after that one?

Hi everyone, thanks for continuing to report this. A previous Booster Wheel issue was fixed, but I can see that some players are still reporting unusual timers, so I’m continuing to monitor new cases. If your Booster Wheel is still not working, please first: update the game to the latest version fully restart the game If…

Hi everyone, thanks for all the reports here. We’re currently keeping an eye on reports where the game freezes or crashes, especially near the end of a level, after using boosters, or after buying Extra Moves. If this happens to you, please first: update the game to the latest version fully close the app and reopen it If…

Hi everyone, thanks for continuing to report this. We’re still keeping an eye on reports about Episode Race not starting or the target level moving forward again after you already passed it, especially for players who are very close to the end of the map. For some players at the top of the map, this can happen when a new…