QueenB

Community Manager

Comments

  • Hi @MarieVållström Thanks for flagging this! Let me take a closer look on my side and see what’s going on here. I’ll get back to you as soon as I have more info or a solution 👍 Hang tight for a bit, we’ll sort this out!
    in Cant confirm my mail! Comment by QueenB March 26
  • @storminnorm Thanks for the update and I’m glad to hear you’re able to access a leaderboard again. We're not able to check your previous ranking or account details from here, but if you’d like a closer look at what happened on your account, I’d recommend reaching out to Player Support via the game app so they can review it…
    in really weird all stars glitch (dash, unclickable widget, just saying "qualified', workaround availa) Comment by QueenB March 25
  • Thanks for the updates @__MULLIGANACEOUS__ and great to hear you’re able to access the leaderboard again and continue playing 😃
    in really weird all stars glitch (dash, unclickable widget, just saying "qualified', workaround availa) Comment by QueenB March 25
  • Hi @Nobody1 and @teenybee Thanks for flagging this and I see what you mean here 🤔 I'll flag this to the team so they can check what you experienced is intended or not. Thanks again for calling it out, this kind of detail really helps us spot potential issues 👀
    in Final knockout round 1: Strategies Comment by QueenB March 25
  • Congrats on making it to the final knockouts @Sammalik786 🥳 You can read more about the next stage of your journey here: https://community.king.com/en/candy-crush-saga/discussion/583036/candy-crush-saga-all-stars-2026-official-tournament-overview The final knockouts will kick off on the 26th of March so best of luck to you…
    in All stars 2026 Comment by QueenB March 24
  • Hey everyone 🤩 We’ve now reached the end of the Second Chance 2 Round 1 in All Stars 2026 and wow… what a ride it’s been so far 💙 Second Chance Round 2 will start tomorrow: Start: 25 March 2026 End: 26 March 2026 At this point, only the top player from each leaderboard move forward to the next stage. If you didn’t make it…
    in 🌟 Candy Crush Saga All Stars 2026 – Official Tournament Overview 🌟 Comment by QueenB March 24
  • Hey @islandGirl75 😃 Okay… your auntie casually making it through while not even trying to win might be the best plot twist of All Stars so far 😄 96 years old, playing for fun, whole Assisted Living squad cheering her on… She’s doing it right 💜 Also, the image of her saying “I’m not getting on no airplane or QE2” while…
    in All Stars Comment by QueenB March 24
  • Hi @senaword thanks for posting. I can see that your Player Support ticket has already been logged and is currently pending. Since this is an account recovery matter, the support team is the best team to help with it from here. Please allow up to 24 hours for a reply, and keep an eye on your inbox as well as your spam/junk…
    in PLEASE ESCALATE TO A HUMAN AGENT – ACCOUNT RECOVERY REQUIRED !!! Comment by QueenB March 24
  • Thanks for coming back to us @saygrays that’s a completely fair concern. If the Baker’s Box was showing another two days left, I can understand why you decided to save your spoons. Just as CaramelKat mentioned, events like this can sometimes come and go, but if something disappears while the timer is still showing time…
    in Why did the spoons collection challenge disappear? Comment by QueenB March 24
  • Hi @Lynsday_rebecca I appreciate you taking the time to explain your situation so clearly. Just to be fully transparent, I’ve shared your question internally with the team so they can confirm the exact interpretation around the visa requirement and the 8 April deadline. As you’ve already noticed, the Official Rules / Terms…
    in URGENT: Finalist from Italy - Visa Priority Process Started (Action Required by April 8th) Comment by QueenB March 24
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