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All You Need to Know About All Stars 2026

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PLEASE ESCALATE TO A HUMAN AGENT – ACCOUNT RECOVERY REQUIRED !!!

senaword

I am not looking for help center articles.

This is a manual account recovery issue

The system no longer recognizes my email, although I previously reset my password successfully.

Please escalate this case to a support specialist for backend account verification and relinking.

To ask your Question:

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QueenB

Hi @senaword thanks for posting. I can see that your Player Support ticket has already been logged and is currently pending.

Since this is an account recovery matter, the support team is the best team to help with it from here. Please allow up to 24 hours for a reply, and keep an eye on your inbox as well as your spam/junk folder.

I’ve left a note on the case as well so there’s some extra context for the team.

Thanks for your patience while they get back to you 😉

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QueenB

Hi @senaword thanks for posting. I can see that your Player Support ticket has already been logged and is currently pending.

I’ve left a note on the case as well so there’s some extra context for the team.

Thanks for your patience while they get back to you 😉

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