Comments
-
Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English, French, Italian, Spanish, Portuguese, and German so more players can understand and join in. Could you please re-post your question in one of these languages? That way, one of our…
-
Thanks so much for sharing your thoughts and yes, we’re absolutely open to feedback 😉The current layout isn’t “final” in the sense that we’ll still be making tweaks and improvements as we go. The main goals behind this update are to: • Make the community easier to navigate for new players • Improve the experience on mobile…
-
Thank you so much for taking the time to share your thoughts and reflections Elsa 🙏 We know how much the community means to you as you’ve been part of it from the very beginning, and the time and care you’ve put into helping others (and making things like custom signatures!) have truly shaped this space. We completely…
-
Hi Carol 😃 Thanks for checking back in and for being so patient. I just wanted to let you know that yes, I’ve passed your feedback along to the Studio. That includes the things you’ve mentioned about: The scrolling and how tiring it’s become (I remember you mentioned your thumb and totally get what you mean) The Chocolate…
-
I completely understand where you’re coming from. I agree the post is a bit unclear, but I wanted to give the player a chance to clarify before jumping to conclusions or removing it. Sometimes messages can look confusing due to translation or accessibility issues, so it’s worth checking first. If it turns out to be spam…
-
Hi @siliverlygOOndivafox Thank you for taking the time to share your message with us. I want to make sure I understand you correctly, are you saying that your scores or rankings look different now compared to before, or that your old top scores aren’t showing anymore? If you could explain a bit more about what’s happening…
-
Hi @fabrizio68 , I’m really sorry to hear that the game has started to feel more stressful than fun, that’s definitely not what we want for our players 😔 Some levels can get quite challenging, especially in the higher ranges, but your feedback is really valuable. Are you currently stuck on a particular level or finding…
-
Hi @megscrushy That’s such a lovely bit of feedback and thank you for sharing it 💛 I completely get what you mean about the original Candy Crush music. It had that cozy, nostalgic feel that instantly made you want to play “just one more level.” Right now, there isn’t an option to switch between soundtracks, but I’ll make…
-
Hi @satelly and Welcome to the Community 😊 You’re right, it can get a little confusing with the different login options. You can sign in and save your game using Facebook, a King account, or your Apple ID, depending on what works best for you. For a full explanation and step-by-step guide, I’d recommend checking this…
-
Hey @rochel74 and welcome to the Community 👋 You're so close… When you’re only a few Pins away and keep getting duplicates, your best bet is to use your Sparks to open Spark Chests. These chests give you new Pins and increase your chances of completing your collection before the timer runs out. You can get Sparks from…
