Snow_Rider

Hey there! Welcome to our pawsome community! 🐶😻 Could you share a bit more about your issue? Are you having trouble opening the game? Any extra details would really help us understand and assist you better!

Thanks for the screenshot! ☺️ I see that there were a few fixes in the game this week, which is why we sent multiple pop-ups asking players to update the game. Since it's an in-game pop-up, it shows up regardless of whether you have automatic updates enabled on your device. It’s been a bit of a rollercoaster with fixes…

Hey @quellala @skyhi67 ! Thank you for reporting level 5124. The team’s on it and will tweak it soon!

Hey there! Try the following troubleshooting steps here! Hopefully, it will help!

Of course! Especially if you’re a pet lover 🐶😺 Wishing you the best of luck with rescuing them! 😊

Hey there! Thanks for your question. One possible reason your streak reset to zero is if you lost or quit a level. Do you think that might have happened in your case?

Could you share the update message? It might be related to your device settings 🤔

Happy to hear that! 🤩

Thank you so much for such a detailed report! 🙌 It's really helpful for the investigation. The Studio is already looking into it! Hopefully, the fix will arrive soon!

Fantastic! 🤩 Hopefully, the next one won’t be too tricky. Keep going, and you’ll get there! 💪