Snow_Rider

Community Manager

Hey! If you're experiencing the freezing issue on the Silver League screen, the Studio has now released a hotfix. To receive the fix, please fully restart the game. It may take a couple of restarts for the update to take effect. Also, letting you know that the Studio is also sending out boosters to affected players for the…

Hi there! Coming with the update from the Studio: Please restart the game. It may take a couple of restarts, but this should help get past the freezing issue. Let us know if you're still experiencing the problem after trying this.

It's another issue and the Studio is looking into it. We'll share updates as soon as we have more information here:

Hey Chuck! Unfortunately, this is a known issue, and the Studio is already investigating it. We'll share updates as soon as we have more information, so please keep an eye on this thread for the latest news:

Hey! 👋 Thanks for reporting this. The Studio is already aware of the issue and is actively working on a fix. We'll keep everyone updated as soon as we have more information, so please follow this thread for the latest news:

Hey! 👋 We're aware of the issue, and the Studio is actively working on a fix. We'll share updates as soon as we have them, so please keep an eye on this thread for the latest information:

Hi everyone! Thank you so much for reporting this issue! Letting you know that the Studio is already aware of the problem and is actively investigating it. We'll keep you updated as soon as we have more information to share. Stay tuned! @PrettyBubbles @Princess_Jessica @Palash_Sarma

Thank you Lim! UPD: The Studio has identified the root cause of the issue and will be working on a fix this week. Thanks again for reporting it!

@mangobing @Diamond_Lim to help us investigate it further, can you please share your game version?

Hey there! I missed this earlier 😱 Thanks so much to everyone for reporting it! Letting you know that has been flagged already!