Snow_Rider

Community Manager

Comments

  • Hello @cariek! So sorry to hear you're experiencing this issue, especially when it's affecting multiple features. I've noticed in another thread that you've mentioned using 3 different devices. Our recommendation is to stick to a single device whenever possible and avoid changing the date or time settings on your devices.…
    in ADMIN RESPOND NO STAR TOURNAMENT Comment by Snow_Rider June 17
  • (Spoiler) (Spoiler)
    in 🍭 Lollipop League Contest - Until June 20 Comment by Snow_Rider June 16
  • A huge thank you to everyone who joined our Color Bomb League Contest and shared their Soccer League progress with us! 🏆 It's now time to reveal our 10 lucky winners, who will each receive 3 Color Bomb Boosters! ⚽ Congratulations to: @Just_Me-2 @sweetcandyline @oo1414 @Lou_2002 @Zmajka @SabrinaM @MollyS @Lil'_Momma…
    in ⚽ Color Bomb League - ENDED Comment by Snow_Rider June 16
  • Thank you, @pickann , for the details. They’re really helpful! The last thing I’d need before sharing this with the Studio is a screenshot of your city view just before the screen goes black. This will help us understand how far you’ve progressed in the event. Also, do you happen to remember when the issue first started,…
    in ⚠️ Black Screen Issue in Petopia – We Need Your Help! Comment by Snow_Rider June 15
  • @dmfortner Thanks for sharing! Next time, just before you complete a level and the screen turns black, could you try taking a screenshot of your city view? It will really help us understand how far you’ve progressed in the event. Also, a small tip:i t's best to stick to one device while playing, as switching between…
    in ⚠️ Black Screen Issue in Petopia – We Need Your Help! Comment by Snow_Rider June 15
  • Hi @reindeermad! Thanks for flagging this 😊 You’re not alone, other players have reported similar issues as well. Would it be possible to share a screenshot of how your game looks right now? It would help us understand what’s happening. Also, could you let me know: Has Petopia disappeared completely, or has your progress…
    in Petopia Comment by Snow_Rider June 15
  • Hey! I’ve replied to you in another thread and I'd need more information 🙏 Once I have all the details, I’ll make sure to pass everything on to the Studio.
    in 🏴‍☠️ All Paws on Deck… Pirate Petopia Adventure Awaits! 😼⚓ Comment by Snow_Rider June 15
  • Congrats @MichaelLeahcim! You’re one of the players who made this pet journey possible!! To claim your badge, simply head to the page and tap “Request this badge”, it will soon appear on your profile! ☺️
    in 🐾 We've Unlocked Level 10,000! 🎉 Comment by Snow_Rider June 15
  • Congratulations! That's a huge milestone 👏
    in Level 10,000 Comment by Snow_Rider June 15
  • @corinne12345 the badge has been granted! ☺️
    in Level 10,000 Comment by Snow_Rider June 15
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