Snow_Rider

Community Manager

Hey Pet Savers! Thank you for bringing this to our attention! I've passed your feedback along to the Studio, and the team will take a closer look at the level 🙏

https://community.king.com/en/pet-rescue-saga/discussion/477600/how-can-i-get-my-old-stadus-back-from-before-when-i-played Hey there! 👋 If you’ve lost your game progress, the first thing to check is whether you’re logged into the game. Sometimes players accidentally play in guest mode without realizing it, which means…

Let's spread the friendtastic news! @DieOmimi @MountainMom

https://community.king.com/en/pet-rescue-saga/discussion/477434/can-this-be-fixed Hi there! 👋 Thank you so much for your detailed feedback—it’s incredibly helpful! I’d like to forward this to the Studio team for review. Could you please share some screenshots of what you’re seeing in your game? This will help us better…

https://community.king.com/en/pet-rescue-saga/discussion/477331/level-3276 Hi there! You’re absolutely right—the level is trickier than it should be. Rest assured, I’ve already flagged this to the Studio team. Let’s wait for a tweak—thank you for your patience! 😊

https://community.king.com/en/pet-rescue-saga/discussion/477325/lost-event Hi there! 👋 So sorry to hear about the missing Gold Bars. To get this resolved, I recommend reaching out to Player Support—they’ll be able to assist you further. In the meantime, here are some troubleshooting steps to help prevent similar issues in…

https://community.king.com/en/pet-rescue-saga/discussion/comment/3198407#Comment_3198407 Hi again! Thanks so much for your patience! 😊 The troubleshooting steps I shared earlier were for the next event and, unfortunately, not for claiming Gold Bars from the previous Grow a Pet event. With a new event now live, I’d…

https://community.king.com/en/pet-rescue-saga/discussion/476895/nao-consigo-mais-abrir-o-jogo Hi there! 👋 Sorry to hear your game isn’t opening! Could you share a bit more information about the issue you’re experiencing? A screenshot and letting us know what platform you’re playing on would be super helpful for us to…

https://community.king.com/en/pet-rescue-saga/discussion/476857/probleme-de-connexion Hello Fabi! Thank you for bringing your questions to the forum. Let’s address them one by one: Mystery Mountain: The team frequently runs A/B tests in the game, which might explain why you’re not seeing the event. These experiments are…

https://community.king.com/en/pet-rescue-saga/discussion/476790/why-am-i-not-getting-weather-island Hi Becki! 👋 The team constantly runs A/B tests in the game, which is why you might not be seeing the event—it’s part of an experiment. But no worries! These tests are always temporary. Just make sure your game is up-to-date!…