Comments
-
Hello Friends! ✨ This week, we’ve released a hotfix to ensure you receive all the events. To enjoy the fix, please make sure to update your game to the latest version, 4.5.1. You can update manually or by clicking the in-game pop-up: Please note that it might take a little time for the fix to fully take effect, so we…
-
Hello Pet Savers! 🐾 We’ve seen all your reports, and we’re truly sorry that your experience with Petopia hasn’t been as smooth as expected 😔 While the team is working hard to resolve the issue, we’ve prepared a few questions that will help us with the investigation. Please visit the following thread and share the details…
-
@Lynette @Lady_Choo
-
https://community.king.com/en/pet-rescue-saga/discussion/473073/having-trouble-on-level-7292-it-states-collect-all-items-these-are-red-squares-thereis-only-one Hello Dawn! Oh, that sounds frustrating! Could you please share some screenshots of the level to help you better?
-
https://community.king.com/en/pet-rescue-saga/discussion/473006/got-a-new-device Hello there! And welcome to our paw-some community 🐾🐾 Thanks for asking! We’ve got a helpful article just for you. Please take a look at it here. I hope this helps, and if you need anything else, feel free to reach out! 😊
-
https://community.king.com/en/pet-rescue-saga/discussion/472919/what-happened-to-weather-alert Hello! 👋👋 If you've noticed that you're no longer receiving Weather Alert or any other events, it could be due to A/B testing.Our team runs these tests to try out new things, which helps us make the game better for everyone. I…
-
Hello @Ermie58! 😊 I'm glad to see your questions! Please note that the Facebook sign-in shouldn’t affect the content you receive in your game, so your situation of not receiving new levels is quite unique. However, technical issues can happen, so we’ve made some adjustments to your level progression in our system. Kindly…
-
Hey @Susan_McIntosh @drakie! 👋 Oh that sounds frustrating! Could you please share the following details to pass them on to the Studio: 1. What device and model are you playing on? 2. What Operating System version are you on? 3. What version of Pets do you have?
-
Hello Friends! We know it’s been almost a week since the last update, and we truly appreciate your patience. Unfortunately, the Studio is still investigating the root cause of the issue, and it’s proving to be trickier than we thought. But please rest assured, I’ll share the latest updates with you as soon as I have any…
-
Hey Pet Savers! How’s everyone doing in the Honey Race so far? 🐝🏁 🚨 Good news: We’ve made some changes to help more players join in! Before, if you were in the last 90 levels, you couldn’t access the feature. Now, we’ve reduced that to the last 30 levels so more of you can enjoy the fun!