Comments
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Hey everyone! Thanks so much for flagging this issue. The Studio is aware of the problem with lost lives and is already working on a fix. We know how frustrating this can be, and we truly appreciate your patience while the team looks into it. We’ll keep you updated as soon as we hear more!
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Hi Friends! I wanted to share a quick update regarding the events issue on Windows. It looks like the fix is taking a bit longer than expected. We’re really sorry for previously saying it would be ready by this week. We truly hoped it would be! Please keep an eye on this thread for the latest updates, and we’ll let you…
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Hey there! Could you please specify what exactly you're not getting in your King games? Is it rewards, events, progress, or something else?
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Hi Friends! I have some good news about the events issue! The Studio has identified the root cause, and we’re expecting a fix to be released next week. We know how frustrating it must be to miss out on events on your Windows device, and we truly appreciate your patience. In the meantime, if possible, we encourage you to…
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@kiara_wael
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@kiara_wael
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Hey there! Sorry to hear you didn’t receive your Gold Bars. For missing rewards, please reach out to Player Support through the game’s Help Center. They’ll be able to check and assist you.
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Hi there! That sounds really frustrating 😓 Just letting you know that the issue has been reported to the Studio, and they’re investigating. Hopefully, it’ll be sorted soon!
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Thanks for the details! Just to clarify, one possible reason you might not be seeing All Stars is due to A/B testing. In any case, I have all the information needed to share with the Studio. Appreciate your input!
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It looks like the system is working sporadically, and unfortunately, it may also impact players with high inventory 😓 I totally understand your feelings — players who have worked hard to save boosters should not be affected. Right now, we’re gathering feedback from affected players to ensure the Studio is fully aware of…
