Snow_Rider

Community Manager

Comments

  • Hi! If you're referring to the 1-2-3 Grow event (the event where you need to grow the pet), the Studio is working on a couple of fixes. They should be released tomorrow! ☺️
  • Sorry to hear that your Gold Bars haven’t appeared in the game 😓 Please reach out to Player Support so they can look into it and help you out. You can contact them directly through the game 🙏
  • Hey there! Thanks for reporting the issue — just letting you know that the Studio is on it, and the fix should be out tomorrow. To get it, make sure to update your game. As for the Gold Bars, please reach out to Player Support. They’ll be happy to help! 😊
  • Hey Kiara! Do you play using Game ID 1493183697? If so, the feature is active in your game! 😊 You should see it now, just make sure your game is updated!
  • Hey! Thanks for reporting the issue — the Studio is already working on the fix! As it's an issue on our side, we've already asked Player Support to send out Gold Bars to you! Thank you for your patience! 😊
  • Hi there! Thank you so much for reporting the issue 🤗 We’d love to reproduce the sound bugs to investigate further. Could you please share the device model you’re playing on? That would be really helpful! 😊
  • Oh no! This is the King Community forum, where you can ask questions about our games, connect with players from around the world, and take part in fun contests! To play our games, you’ll need to download them from your app store 😊 Hope that helps, but let me know if you have any other questions!
  • Hey there! If you're stuck on a level, let me know which one you're finding particularly tricky. The community and I will try to help you out! 😉
  • Hey there! 😊 If you're missing your Gold Bars from the mountain, I recommend reaching out to Player Support. They’ll be able to help! As for ads, the Studio regularly runs A/B tests, so sometimes ads may disappear for certain players. I know that can be frustrating, but they might return in the future! 💛🐾
  • Hey there! Just to better understand your comment - are you able to continue playing, or is the update message blocking you? If your game is already updated and you can close the update message, you're all set! For new levels, you need to wait Tuesday — when we typically release levels. So stay tuned!