Comments
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Hi and welcome to the Community! 🤗 I am sorry to hear that you've lost your progress after uninstalling the game. If your progress was saved to a King account, or a Facebook account you can go ahead and log back in to retrieve your progress. If you're having issues with that, and to receive further assistance, please reach…
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Hi and welcome to the Community! 🤗 I am sorry to hear that you're having issues with the game not opening for you. Let's try a few things to prevent this from happening again: Restart the Game: Sometimes, a quick restart can fix issues. Check Your Connection: Make sure you have a stable internet connection. Update the…
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Hi and thank you for reporting this issue! The issue you're experiencing usually occurs when the date and time settings on your device have been changed manually. Unfortunately, once this happens during an event, the event progress may become disrupted and cannot be restored until the event ends. To help avoid this issue…
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Hi and welcome to the Community! 🤗 I am sorry to hear that you're having issues with your progress in Surprise levels not being recorded. Let's try a few things to prevent this from happening again: Restart the Game: Sometimes, a quick restart can fix issues. Check Your Connection: Make sure you have a stable internet…
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Hi and welcome to the Community! 🤗 I am sorry to hear that you're having issues with the timers changing for your Podium Contest. Let's try a few things to prevent this from happening again: Restart the Game: Sometimes, a quick restart can fix issues. Check Your Connection: Make sure you have a stable internet connection.…
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Hi and welcome to the Community! 🤗 I am sorry to hear that you're having this glitch in your game. I would like to reassure you that our team is aware of this issue, and are doing their best to resolve it as soon as possible. I appreciate your patience and understanding while our team works on this. Thank you for…
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Hi, thank you for sharing the ticket number, I've gone ahead replied to you, I'll continue assisting you in the ticket you've created! Thank you and have a nice day! ⭐️
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Thank you for your reply. I see you're having some trouble with level 1320. Please check the level below by our wonderful @Lynette, as it might help you pass it: Thanks in advance and have a great day! ⭐️
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Hi and welcome to the Community! 🤗 I am sorry to hear that you are stuck at a level, I will be happy to assist you today. Would you please specify what level you're having difficulties with? Awaiting your reply, have a nice day! ⭐️
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Hi @Lady_Choo Thank you for reporting this, I've gone ahead and shared it with the team for further investigation, I'll keep you updated! In the meantime, can you share these troubleshooting steps with the player: Please follow the steps described on this page to fix any problems with our game app from Microsoft Store and…