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I can’t play level 19 due to the pop up not disappearing. Can’t continue the game because of it.
iOS 26, iPhone 16 pro
yes already contacted you because none of this works. Multiple people I noticed are having the same issue. Thank you.
Hi and welcome to the Community! 🤗
I am sorry to hear that you're having issues with the game where you're unable to play level 19.
Let's try a few things to solve that:
Restart the Game
Check Your Connection
Update the Game
Log Out and Back In
If the issue remains and to receive further assistance, please reach out to our Player Support team via game app or via Contact us. Make sure to also include the screenshot.
Contact us
Here's a guide if needed:
Have a nice day! ⭐️
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Everything has been working fine until I finished the race I won second but when I open my game it shows half the screen and it won't let me collect it I've tried closing and reopen and nothing working
n Leo's Cup, instead of increasing, the score decreases every time you pass a level. I have reported the problem several times but have not received any response.
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…