Comments
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I had this exact problem, I have emailed and posted here with no results. I love this game so I started again at level 1 and got to around 140 and it happened again. I won’t be playing this or any other King games any more.
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I had exactly the same thing happen, I was over 1000 levels. I also loved playing so I started again, got to around level 140 and same happened. I won’t be playing again. I don’t see the point of having an app if you are recommending to play through FB or the website, they should all work equally.