Comments
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Correct! Sorry if I wasn't clear enough. You can delete the app and if you are playing connected to Facebook and/or the Kingdom then you will be on the same level you were. And then you come back here, and I'll take care of granting you the boosters you were missing. Hope this was clearer! Cheers, Xarly
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Hi both! Thanks for keeping it friendly and supportive and apologies for not getting back sooner (busy days these days!). @sebs , as @Elsa says, feel free to re-install if need be. But first, it's important that we know the specs of your iPad. If you are playing on an old device, chances are that the device no longer…
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Hi everyone! In order to have the latest version of the game, make sure you are playing Candy Crush Soda Saga on 1.129 (which was released on Monday afternoon CET). If you have that version (regardless of the platform you play on) you should be able to win it multiple times during one single event. Cheers, Xarly
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Hey everyone, There was a change in the amount of gold bars for the piggy bank as you may know. I apologise for any troubles this might have caused and I will compensate you with those 30 gold bars that you were expecting. If, in the future, you do encounter a similar scenario, please take a screenshot of the amount for…
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Hi all, Just make sure you have the game up to date. We are still monitoring your feedback but the fix should have been implemented. That doesn't mean that the issue is not reproducing again, but it's unlikely. In the event that this is the case, please, by all means, come here and let us know. We will investigate, as…
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Hi there! Like @QueenMia perfectly said, this is a known issue. The Studio is aware of it and there is not much we can do other than pass it on to the team for now. With any updates we will be here to inform you. Cheers! Xarly
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Hey @Elsa , The video you linked seems to be unavailable. Can you please take a look at it? Cheers, Xarly
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Thanks for the heads-up @Yosca ! It seems like the link is not working well, so I just linked to the top of the thread. Alessandro_S said: Regarding @Alessandro_S 's comment (and @dalley 's), things might take a while for some of you. The studio is deploying it and has been doing so for a couple hours now but, given the…
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Hey all! Just in case some of you miss it, I just posted an update on the event that you can read HERE (as one of the answers below). Since I chose to highlight my answer at the top of the thread and I read some feedback before that you weren't able to find it, I'm posting a link to it here as well to make sure you guys…
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Hey everyone, Thanks again for all your feedback and for staying respectful. The iteration we had was a work-around due to an unfortunate glitch, while the team kept working hard on a fix. With that said, we have just managed to fix it and now you will be able to claim the throne as many times as possible. The event will…
