XmasBaby1225

Level 3

Hello! I just want to mention that I am also experiencing this exact same problem and have been for almost a month now. For me, it started with the first round of this current Star Cats Season and we are now in the fourth round and the rewards are still frozen and will not advance. In fact, I have quit playing because this…

Hi @PrettyBubbles and @Shenronoffire, 1) I checked the Microsoft Store and there was no available pending update. As of this very minute, I have version 7.26.33.0. I play BW3 on my 2020 Dell laptop with a Logitech cordless optical mouse. I use Google Chrome and have just recently updated to Windows 11. 2) As for the…

Hi @PrettyBubbles and @CassD, I have now contacted Customer Support 8 times and I am still getting the same automated message reply: Hi XmasBaby1225, Get the answers to your burning questions in our Help Center, which is jam-packed with useful articles: https://community.king.com/en/blog/kb Or you can head over to our…

Hello! Just to add to this conversation, I am no longer able to see ANYTHING other than my actual game levels at the bottom of the screen. I no longer receive Soda Squad, Team Ranking, Bake a Cake, Wonderball, Episode Race, etc., absolutely NOTHING! When I click on my gold bars or golden ticket at the top of the screen, I…

Hi @PrettyBubbles, Just to add to this conversation, I have not had the Leagues come up since 10/29, when I let you know that I never received my treasure chest of rewards for coming in 2nd place in the Astral League. I only get the Fairy Dash, Wake Up the Tree and the Royal Pass, (all with no problems). The game in…

Hi @PrettyBubbles and @CassD, I have now contacted Customer Support 8 times and I am still getting the same automated message reply: Hi XmasBaby1225, Get the answers to your burning questions in our Help Center, which is jam-packed with useful articles: https://community.king.com/en/blog/kb Or you can head over to our…

I was in 2nd place in the Astral League, which ended at 4:00 am on 10/27. It has now been 48 hours since the competition ended and I still have not received my treasure chest of rewards/spells/boosters. Needless to say, I feel very cheated! Is there any way that I can still receive them? Thanks! P.S. There are many, many…

Hi @CassD, Yes, I read the entire thread you mentioned above and I also have this exact same problem on an ongoing basis, (receiving stars for completed levels and then all of a sudden not receiving them and then getting demoted, when you would have been in the top 3, etc.). However, my problem this time, which is the one…

Hi @PrettyBubbles, Thank you for your response. How do I check which version (7.25.54) I have? I play on my 2020 Dell laptop using Google Chrome and have just recently updated to Windows 11. As I mentioned above to @CassD I have contacted Support 6 times, to no avail. I continue to receive just an automated message reply…

Hi @CassD. Yes, I have contacted Support 6 times since my original post on 10/29. Each of those 6 times I received the (exact same automated) following message: Hi XmasBaby1225, Get the answers to your burning questions in our Help Center, which is jam-packed with useful articles: https://community.king.com/en/blog/kb Or…