bearwithme

Moderator

This issue has been reported to the studio and they are looking into it. I personally also experienced this problem.. We will make sure to update the players once we have any new information from the studio. Thanks for the tag @Alienscar .

Hello @quokka98373 - I am very sorry to hear that players have lost their saved gold bars and boosters. However, we have always stated let players know that the studio servers only have room to store your progress and your purchases (whether gold bars and/or boosters). Any free boosters/gold bars that you win and save and…

Hi - hopefully you received your gold bars and I checked your profile and you received the badge for this contest. If you are referring to a different event, like levels in a week, please make sure you post in that thread. Thank you.😊

Hi @KiranSani - thank you for your entry but unfortunately the contest has ended so I can’t count your entry and the badge will be removed. But please check back in the Candy Crush contest area, because there is always something fun going on as well as in the community hub and other game areas. Have fun and Happy Crushing!…

You actually can see what the prize is by hovering over the chest. It will show you both the timed and untimed boosters you get for winning 3 chests. Then you can determine if it is worth it. 😊

Great job everyone! We had a lot of successful racers this week. Congratulations everyone! You should see your badges NLT Tuesday! 😊🐨💕

Hi - and thank you for joining the contest, but unfortunately it has already finished, so your entry won't count and your badge will be removed. However there are always contests running in the Candy Crush Saga area (and in the other games too) where you have a chance to win gold bars, boosters and badges. So keep checking…

Hello @Petey63 and welcome to our friendly community! I am sorry to hear this happened to you. Are you still showing you have won three chests in a row? Can you take a screenshot of that? I had a similar issue, where I had won two in a row and was getting ready to win the third, when that Sunday (last day of the third…

Congratulations once again to the winners. For the three players who already provided their player IDs, you should see your gold bars NLT Monday (because it is the weekend). I still need your player IDs: @steventseng @Tanu_chauhan_1001 Please provide them by the end of next week before this contest thread is closed. Thank…

Hi, unfortunately the contest has ended so the badge will be removed from your profile. But there will be other contests with other chances for a badge. 😊