3 weekly wins in a row and not awarded the major prize

Petey63 · March 2023

I have won the weekly prize two times and was going for the third in a row finishing today. I won this again, meaning three in a row and was not awarded the major.

Any suggestions on how I can claim my prize.

thanks

bearwithme · March 2023

Hello @Petey63 and welcome to our friendly community! I am sorry to hear this happened to you. Are you still showing you have won three chests in a row? Can you take a screenshot of that?

I had a similar issue, where I had won two in a row and was getting ready to win the third, when that Sunday (last day of the third weekly race) it reset back to zero so when I won that race, it only counted as winning the first of the three races.

I won this past week's race but hasn't given me my prize yet, so maybe there is a delay and hopefully you will see your prize for your triple win sometime today.

However if you don't still see your winnings - just hit reply to this email (because that will 'tag' me) and I will make sure the Community Manager is aware of your problem.

christinewupp · March 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2587616#Comment_2587616

Has anybody here yet won the first prize in this? I'd love to know what is actually in the treasure chest..... Could you tell me? I just wonder if it's something good worth all the trouble to get it.

evilchia · March 2023

https://community.king.com/en/candy-crush-saga/discussion/398808/3-weekly-wins-in-a-row-and-not-awarded-the-major-prize

Same thing happened to me. This week was my third weekly win and I didn’t get anything. I don’t have screenshots so I also would like to know how to get my prize as well.

bearwithme · March 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2587638#Comment_2587638

You actually can see what the prize is by hovering over the chest. It will show you both the timed and untimed boosters you get for winning 3 chests. Then you can determine if it is worth it. 😊

MannyFae · March 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2587638#Comment_2587638

Here's the grand prize. I also saw a screenshot of a prize exactly half of this.

christinewupp · March 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2587841#Comment_2587841

Ah, the little arrow! Thanks, that works! But a bit disappointing not to see a UFO or piñata all the same.

Springmoon60 · March 2023

I have a golden chest challenge: win three levels in a row and you win the contents except... I've done this twice, no award. In fact, I'm currently in the champions race. What gives?

jlam112233 · March 2023

I didn’t get my weekly win prize either

Springmoon60 · March 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2587841#Comment_2587841

Seems like this is an ongoing problem. I'm not even getting the medals to show up after I win a race!

Enby · March 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2588672#Comment_2588672

Same with my games

3 weekly wins in a row and not awarded the major prize

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