Comments
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Yea!!!!!!! I am finally back in. So far so good. At my level too.!!!! Thanks.
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Soda finally loaded but started at Level 1. I am up to Level 1756+. Maybe I will try again tomorrow.
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I have also tried everything. Like I said before, I work on a PC, windows 10, google Chrome and use the Facebook App NOT the game room. Soda was also my favorite game. I will try back occasionally.
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@Thea_de_Ruijter I am on a PC too. So, I know its not like we pulled out the wires or moved the system. I think everyone has forgotten about it. Maybe the Tech team got laid off, I am trying to come up with excuses because to me, this is inexcusable. No consideration for the players of their product.
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@Lola_Pop As I said before. I work on a desktop using Windows 10 and Google Chrome. I heard on the news this morning that Google Chrome was having problems. This is your tech Team field and they should have known that. We are on our 6th day. I am still uncomfortable about putting my ID on a public platform.
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@Thea_de_Ruijter No it is still NOT working. Whoever change the app and left it not functioning is doing a poor a** job. Who changes a system without testing or someone verifying that it is working. I guess its the same all around. The producers of this product do not care about the recipients. Its frustrating when people…
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hello @Lola_Pop. There are enough complaints on this thread to let you know that it is happening on multiple devices. I work on a desktop and have been playing this game for quite sometime. I know that I am around level 1756 so, I have not just started. . My thing is; whoever changed the app should go over their work and…
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I am not understanding the need for 'player ID' and/or device type. This is happening to everyone NO matter what device they are on. To me its a stall tactic. What is needed is the person(s) that change the game NEEDS to change it back.
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It probably won't be fixed until Monday. When the person that crippled the game comes back to work. They should have been called back in to fix what they broke. Or better yet, left what was working alone.
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I did not receive and automated email. I received an answer from the first email that gave 'trouble shooting' tips. I tried the trouble shooting tips and received a second email. My thing is; IT IS NOT JUST MY DEVICE!!! this error message is coming to EVERYONE'S device. STOP making excuses and get the person back on line…
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Email Customer Support, I did. Who ever changed the app, should be made to change it back. It has also been 3 days for me. I depend on that game while in quarantine. Shame on the person, that changed it without testing that it works. the email address is; candycrushsoda@king.com. Bombard their email until they get to the…
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Ambug, that is what I said, someone came in any change something and screwed everything up. There is no way we all are wrong!!! I emailed customer support about it. They know who tried to update/change the game and they need to make that person take that 'code' out of the app.
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I just tried again, and still an error downloading. How can you play a game, turn off your system, come back the next day and everything gone. Maybe it was the computer ghost. I missed this game and it helps to whittle away the time. I have contact customer support but all they do is keep sending me emails, instead of…
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I just tried at 8:30 this morning and Candy Crush Soda is still NOT working. I have clean my browser and restarted the computer. And nothing!!! I have contacted support and they say to do what I previously stated and NOTHING. Feed back is not working, support gives a bogus answer. And the worse problem you can not see all…
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After restarting Candy Crush Soda with a clear browser, the game open at the very beginning at level 1. I am on level 1776 or somewhere around there. The app did not pick up my level.
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Candy Crush Soda kept giving me a download error, I had to clear my browsing data and restart. It is working now.