Comments
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OK thanks for trying to sort the problem out for me anyway.
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Hi, I finally got round to trying this but it has not gone well. I was on level 527 before the attempt to resolve to problem. I followed your instructions and uninstalled the app and reinstalled but when I try to login with my email or with Facebook I still got "There was a connection error. Try again in a bit". I'm back…
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I have tried using My Account. That is when I get the problem. It doesn't matter whether I try Facebook, my existing email account or using a different email account that I have, it still gives me the same message "There was a connection error. Try again in a bit" I'm nervous about uninstalling the app as I fear I will be…
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Thanks for you r reply. When you say reloading the app, do you mean uninstalling and reinstalling it? Wouldn't that lose whatever progress you've made?
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Yep - I'm on level 1203 on my new device now. That's fantastic!! Thank you very much indeed.
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Hi QueenB, Thanks for your reply. The problem I have is that I am on level 1203 on the mobile phone that has this problem and I don't normally connect to Facebook or use my registered email when I play. Trying to do either now gives me the error I described. I also tried registering with a different email address (gmail)…
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Hi Elsa, thanks for your reply. Yes I did receive an email and the ticket no. is 8657646
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This is still not resolved. I always get the message "there was a connection error. Pease try again in a bit"
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I have removed my User ID. Thanks again.
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Thanks for your reply. I have completed and submitted the form with this information on so hopefully we'll get a resolution at some point.
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Thanks, it's fixed now.
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Thank you for this information Crazy Cat Lad.
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In level 480, making a word with a * in clears the same square each time - the one in the top left of the grid. On level 481 the same position is cleared every time even though it is not part of the grid. Also there is a square on the right hand side in the middle that has no letter and cannot be cleared so the level seems…
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Sorry - that should read 481 and 482. There is also a square on the left hand side that has no letter. I can clear the one above using the hammer which then drops a letter into this square but I now have no hammers left!