Comments
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Hello @Pitty_Kitty , it's been more that a month and I still cannot access the account from my new phone. I asked for support using the old device but all I get is an automatic response that is not helpful! Is there anyway I could accelerate the reset of the password or changing the email associated to my account? Thank…
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Hello, thanks for your answer, I still have access to my old phone and I contacted Player Support twice asking to change both my email address and password for my game account. But all I got was a generic reply that sends me back to community.
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Yes I still have access to my old phone. So the only way is to create a new account on my new phone and contact support from the app? It is not possible to change account credentials without creating a new account?
