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📰 Community Newsletter - April Edition
Dear King Community, It's newsletter time: the freshest news in the Kingdom at one glance! 📰 On the front page... The month of April has started with awesome activities in the King Community Hub: 🌍️ Earth Month Challenge: be part of the solution! 📖 Story creation challenge: "The adventure of their lives!" 👑 News from the…
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Why can’t I play King games on iOS 9 and Android 4 anymore?
We’ve got some important news to share with you! Starting from May 2022, our games will no longer support iOS 9 and Android 4. You’ll need to upgrade the operating system on your device, which may mean you need to upgrade your device itself, so it’s best to check with your manufacturer to be certain. If you don’t have a…
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How to contact Player Support from the game to report an issue!
NOTE! You can follow the same steps with other topics as well, just remember to pick the topic that best describes your issue! Depending on the game, when you open the game app you either have 3 lines or a cogwheel you can tap on which gives you access to settings. Once in settings, look for a❓, Help Center, or Customer…
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How to contact Support from the game app to report Lost progress issues!
If you have lost your progress and need to get in touch with Support for help, follow these instructions 😉 Note! You can use this same method to contact our Support Team regarding anything! Just make sure you chose the correct topic! Depending on the game, when you open the game app you either have 3 lines or a cogwheel…
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🛒❌ Did something go wrong with your purchase?
Sometimes there might be issues when making an in-game purchase. Don’t worry, we can help you fix the problem! A purchase issue can be caused for very different reasons, but there are ways to correct it! Transactions are usually delivered instantly, but occasionally, it might take a bit longer. When there is a delay, the…
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📱😱 Have you lost your levels? Here's how to get them restored!
If you used Facebook in the game, then the levels are most likely saved on your Facebook account. Try reconnecting the game to Facebook so the game gets restored. If you have connection issues to Facebook, please head over HERE for help. If you had created a King account at some point with your email address, then the…
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🎂 1st Game Mod Team Anniversary: Cheers to our Mods!
Dear King Community, A year ago, we started a new Game Moderator program, excited and with our hopes high. And our Game Mod team hasn't let us down! Always ready to guide and assist all members around the King Community, our Mods have helped us (and still do!) create a better, nicer, and kinder virtual home for all our…
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It's Candy Day! Come join the party!
Dear Crushers! Right now, the King Community is sweeter than ever: we’re celebrating Candy Day! With … Contests Fun and loving threads Badge Gold Bars ...and so much more! Do you want to join the fun? Just tap on the links to visit the most candylicious threads! 🍬 Candy Collector Contest Main Page In Candy Crush Saga: 🍬…
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Customize your mobile: accessible gaming for everyone!
Hello Community! We've got good news for you today: now you can learn how to customize your mobile settings to make your gaming experience easier and more comfortable. King's Accessibility Ambassadors, whose goal is to make the games more accessible for everyone, have created some guidelines to help you find the perfect…
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Welcome to the Candy Crush Saga Community forum!
👨👩👦👦 Become a member of the community! Sign up HERE Hello, Candy Crusher! A warm welcome to the Candy Crush Saga Community forums! Thanks for coming and please don't be shy, this is your home. In case you're wondering what this is about and where to find the information you're looking for, you're in the right place! You…
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Official Announcement: Farm Heroes Super Saga, no longer playable on Facebook
Dear Super Saga Heroes, We must inform you that from the 31st of March on, Farm Heroes Super Saga will no longer be playable on the Facebook website. As of February 10, purchases on this platform will be disabled, but Gold Bars and other items purchased previously will still be usable until the end of service. It might be…
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🖥 Official Announcement regarding Farm Heroes Super Saga moving from King.com
Dear Super Saga Heroes, We have made the decision to discontinue the service of Farm Heroes Super Saga on king.com as a platform. This does not affect the rest of the platforms or the continuous efforts on developing our games to make sure you have as much fun as possible with it. If you were playing Farm Heroes Super…
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👩🎨 Art Nook Hall of Fame 👨🎨
✏️ Wanna participate? Sign up HERE! 🌷 Read our House Rules HERE! Welcome to the Art Nook Hall of Fame! This is THE place where ONLY winners and finalists from the different Art Challenges will be featured. La crème de la crème, oh la la! Who'll be the first artist to enter this exclusive Hall of Fame? Stay tuned- the first…
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Accessibility features: visual options on your Android device
Dear community, Here at King, we want to make sure that all of our players have the best gaming experience possible. In this announcement, we would like to share with you some tips on how to set up your device to use the accessibility features in the game. We are going to explain the following visual options for Android…
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Accessibility features: visual options on your Apple device
Dear community, Here at King, we want to make sure that all of our players have the best gaming experience possible. In this announcement, we would like to share with you some tips on how to set up your device to use the accessibility features in the game. We are going to explain the following visual options for Apple iOS…
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💰️❌ Facebook issue with purchases (game freezing/giving error message) FIXED!
Dear Community! We are experiencing a temporary connection issue with all purchases in Candy Crush Saga, Candy Crush Soda Saga, Candy Crush Jelly Saga, and Pet Rescue Saga on Facebook. Other games could also be affected by this temporary connection issue! This is what you might experience: You may get various error…
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📰 Community Newsletter - March Edition
Dear King Community, It's newsletter time! 📰 On the front page... This month we are celebrating Women's Month in the King Community forums and we want to celebrate it with everyone and each of you. This year, we want to focus on the fabulous and king-tastic female gamers among us, or you can tell us about a woman you…
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🛠 Experiencing issues with the game? Check here before posting!
The most common questions in Community are: Got a new device? Learn how to sync your progress HERE ! I have lost my progress or all played levels? If you suddenly are back to level 1 or the game has been lost, check HERE how to get your progress restored. Visit also our Help Center for more articles on the game progress…
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🌍️ Adiós, Au Revoir, Auf Wiedersehen, International Corner!
Dear King Community, After two estupendos, großartige and magnifiques years, the International Corner is about to close its doors. We'd like to thank our great Ambassadors for all the passion and love they have put into this area of the Community meant to give a space to Spanish, French and German speaking players where…
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Official announcement: BWS2, PSS, DiDS and FHSS no longer playable on Facebook
Dear Community, Unfortunately, we have to inform you that from the the 31st of March on, following games will no longer be playable on the Facebook website: Bubble Witch Saga 2 Diamond Diaries Saga Pyramid Solitaire Saga Farm Heroes Super Saga Also, as of February 10, purchases on this platform will be disabled. Gold Bars…