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Ongoing issue with level 6305 🔨
We’re currently experiencing an issue that makes level 6305 unplayable for some players. We’re sorry for any inconvenience caused. Rest assured the Studio is working hard on a fix. Once good news arrives, we'll let you know in the thread down below. In the meantime, we ask you to bear with us and brace yourself with a bit…
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Read before submitting your ideas
Hi, Friends! We're sooo curious to read your ideas on improving the game and community! So feel free to use the Ideas section to the fullest and let the players vote for your friendtastic ideas! But before posting, make sure: Your idea has already been submitted. If that's the case then just upvote that idea and comment…
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@Snow_Rider is here! 🏂
Hi there! @Snow_Rider is here! You probably saw me gliding and riding across the forum. 🏂 I am a new Community Manager in Pyramid Solitaire, and I'm super excited to be a part of your community. I love winter sports, as I grew up in a very cold place that's full of ice and blizzards. ☃️🥶 You'll see me around, and let's…
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Why I don't see new levels❓
Hi there! Some players might notice that there were no new levels in the game, and hence they cannot pass more than level 6625. Kindly note that the Studio released the 3.6.3 version on iOS, Android, Amazon, and Desktop, that should resolve the problem. To see new levels, we encourage you to update the game. Please bear in…
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Why can't I play on iOS 10 anymore?
Hello Jellies! Starting from April 4, it will no longer be possible to play Candy Crush Jelly Saga on iOS 10. That means that if your device uses iOS 10, you won’t be able to play any new levels, and you won’t receive any new features or events. Online Player vs Player features will also be unavailable when playing on an…
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Ongoing issue on Apple iOS: What to do if my game crashes!
We've been informed that some players are recently experiencing crashing issues in their games. This is caused by a change in Apple's change in some of its software versions (affected versions: 15.6, 15.6.1, 15.7, 15.7.1, 15.7.2) But don't worry- here's how you can fix the problem and get back to your game: Back up your…
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Why can't I play on iOS 10 anymore?
Hello Friends! Starting from April 4, it will no longer be possible to play Candy Crush Friends Saga on iOS 10. That means that if your device uses iOS 10, you won’t be able to play any new levels, and you won’t receive any new features or events. Online Player vs Player features will also be unavailable when playing on an…
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Why is my game not updated in Amazon (Kindle) anymore?
Hey Farm Heroes Super Saga players! We must inform you that Farm Heroes Super Saga is not supported on Amazon anymore. What does it mean? It means that you won’t be able to play any new levels, and you won’t receive any new features or events. Online Player vs Player features will also be unavailable when playing on an…
