When will I receive my Candy Crush Solitaire Saga pre-reg rewards?
Thank you for pre-registering for our game! To ensure you receive your exclusive pre-registration rewards, follow these simple steps while progressing through the game:
1. Pass Level 3
Once you complete Level 3, you’ll receive a pop-up confirmation that your pre-registration reward has been successfully added to your account.
2. Pass Level 8
After clearing Level 8, another pop-up will appear, confirming that your exclusive card back has been added to your collection.
3. Pass Level 10
When you reach Level 10, the Card Back setting will be unlocked. This means you can now go to your settings and equip your pre-registration card back to show it off in-game!
Need Help?
If you don’t see your rewards, try restarting your game or checking your internet connection. If none of this helps, contact us and we'll be glad to help you out.
How to contact Support:
- Open the game app
- Go to Settings (gear icon)
- Tap the ? icon and choose the topic of your issue
- Scroll all the way down and select Contact Us
