Create an account to get help, chat with other players, join contests, and share feedback.
Support — Get help here
Let’s talk Candy Crush Solitaire! Share tips, thoughts, or anything on your mind.
Take part in contests and win Gold Bars or other goodies!
New to the game or curious about a feature? Learn more about Candy Crush Solitaire here!
Ever wondered how often new levels are released or what the latest one is? You’re in the right place! We’re keeping it fresh, fun, and full of cards every single week 😁 🎯 Every Monday, we release 50 fresh levels. Whether you're catching up or always reaching the finish line, there’s something new waiting for you at the…
Hey there, Solitaire players! 👋 We’ve seen some reports about the Bubblegum Buddies event where: - Player progress resets back to 0 - There are issues claiming rewards We want to assure you that these problems have already been reported to the Studio, and the team is actively looking into them. As soon as we hear more…
♠️ General Troubleshooting Steps: In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
@johamilton Is there something you can do. I have been not receiving my rewards from the seasons pass free + premium rewards. Catch the troll numerous times. And the lucky streak challenge one time. I have been going back and forth with support. They said there records showed i got the free + premium rewards. I know i…
I was awarded the Goa sticker earlier when I redeemed my 450 accumulated sticker, leaving me with only 3 more stickers to complete the Asia tour. But when I logged back in, it’s gone - and now I need 4 again! Why did it get removed?
I would like to be removed from the weekly crown tournament. I have been included in it since January. I was told to ignore it to be able to remove myself. The only way to ignore it is to not play the game, so I did that for 3 weeks and Im still in it. Is there anything else that can be done?
@johamilton @Diamond_Lim I logged out of my King account today and it started me over at level one. How do I retrieve my progress.
Hello King Support Team, I’m reaching out because I’ve been experiencing a consistent bug in Candy Crush Solitaire that I believe deserves a closer look from your technical team. Here’s what’s happening: When I earn power-ups through a winning streak, they do not appear or become available for me to use when I enter a new…
@johamilton Is there anything you can do. I haven’t been receiving my items from the legendary chest. I have been going back and forth with support. They were crediting me my items. These last two times it happened they said it is a one off exception. I just want my rewards that i passed these levels for.
I already accumulated well over 450 last night, and then when I went to cash in it was down to 430 something. I know for sure it was over 450 because I was debating whether to use it last night but decided to wait til the morning so I can use the five minutes of free play. Did something happen?
Why does it have 2 active members screens? It’s usually just 1.
i have bought some coins and the game didn’t gave to me for an issue with the shop, but they took money out from my card. How could I do now?
This discussion was created from comments split from: Candy Crash Soda will not updated.
This discussion was created from comments split from: 🌟 The Golden Anniversary Quest! 🌟 - Farm Heroes Saga 12th Anniversary.
This discussion was created from comments split from: 🌱 Happy 12th Birthday, Farm Heroes Saga! (Join in for rewards! 🎁).
