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I paid for the Premium Pass and my progress has been lost
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Hi and a warm welcome to our Solitaire family. I am so sorry that has happended to you.
I am not able to help you out with any purchases, but our wonderful people at Players Suport will be more then happy to help you.🤗
For your convenience here is the link👉️Contact Us
They will ask you for your King ID#. If you do not know how to find it here are the instructions😊
Open your app, and go to the bottom left of screen and tap on the cogwheel
Then tap on My Account
Then at the top of the page you will see King in yellow ~ double tap on that you will see your King Id number 💕
