Let’s talk Candy Crush Solitaire! Share tips, thoughts, or anything on your mind.
Support — Get help here
Take part in contests and win Gold Bars or other goodies!
New to the game or curious about a feature? Learn more about Candy Crush Solitaire here!
Hello, I installed this game and got to level 500, but then I deleted the game. Now I reinstalled it, but my level started again from the beginning, even though I had logged in with my account.
Hi and welcome to the Solitaire community. Sorry this has happened to you, but we have seem this before. As long as you were logged into your game and it was being saved, you will be good.
So lets get this fixed so you are on your way to having fun.
Play Level 1. Log out of your device and turn it off. Let it set about 10 seconds.
Turn your device back on and log in with your email and password. You should be on you level. If not do the same thing again. Sometimes it does take 2 times to get you back.
💕
♠️ General Troubleshooting Steps: In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey there, Solitaire players! 👋 We’ve seen some reports about the Bubblegum Buddies event where: - Player progress resets back to 0 - There are issues claiming rewards We want to assure you that these problems have already been reported to the Studio, and the team is actively looking into them. As soon as we hear more…
Ever wondered how often new levels are released or what the latest one is? You’re in the right place! We’re keeping it fresh, fun, and full of cards every single week 😁 🎯 Every Monday, we release 50 fresh levels. Whether you're catching up or always reaching the finish line, there’s something new waiting for you at the…