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I was able to play the new dice roll event for a while but now upon entering it the screen has no options and the game has to be force-closed, anyone else having this issue?
Hi Solitaire Crushers!
We’ve recently released a new game version and are gradually rolling out the fix to all players. It might take a little time for the fix to reach your game, but in the meantime, please make sure you’ve updated to the latest version: 1.11.128.
Thanks so much for your patience!
So glad to hear🤩
Mine is finally working again! Yayyy
I am having the same issue
Ive tried all of the above. I still have no dice. I have the map but no roll button
Même problème...
Samsung A15
Android 15
I 'm having the same Problem and IT isnot fix by now.
Hi @Snow_Rider I received this event today and it works perfectly fine. Event completed. Thank you.
Thank you for the information @Snow_Rider 🙂🌺🌸
I'm having the same issue... Hoping for a quick fix.
Hey Solitaire Crushers! Thanks so much for your patience and for sharing your device info, it really helped! The team has identified the root cause of the issue and is actively working on a fix. If all goes well, we can expect the fix to roll out next week! 💪 Hang in there! And save those dice for next week! 😉
My device: Redmi note 13 pro
Software version: Android 15
Hi @Snow_Rider
I have the same problem.
My device: OPPO RENO 8PRO
Software version: Android14
Thank you 🙏
Hi @Andres-2 @mute52 @hennessykat79 @ace1223 ! I’m so sorry to hear this. The Studio is actively working on a fix. To help us investigate further, could you please share your device model and software version? That info would be incredibly helpful, thank you! 🙏
With the latest update it no longer allows you to play the function.
I found out that the event actually is still functioning and the buttons are there, but they are bugged and don't display. Same thing as all the rewards, they don't display anything. Definitely needs to be fixed
Try pressing around where the 's' is on the Passport and that's where the roll button is, and the X to exit is somewhere in the top right corner.
Also having same issues, tips above did not work. Issue persists after closing and restarting. Able to play other aspects fine. Using a Pixel phone.
Hi @ace1223, I am sorry to hear that you are also having the issue.
Would you be so kind as to confirm the device you are using and also the game version you have installed? You can search for it in your device's app store to know that version.
Does the feature remain this way all the time and unable to play or after restarting it works?
I am also having the same issue. The fixes didn't work
Hi @mute52 and welcome to the Community!
I am sorry to hear you are facing this technical issue with the Roll around the word feature.
We usually recommend these steps to correct any issues:
*Restart: Force close apps and restart your device.
*Updates: Check that you have the latest game and device updates.
*Memory: Keep at least 2GB of free storage for smooth gameplay.
*Connection: Use WiFi instead of cellular data.
*Clear Cache:
🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
🍏 iOS: Settings > Safari > Clear History and Website Data
Please let me know in case you still have any troubles.
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