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Hi @gracenaud25_fr welcome to our team. This is an area where we can chat, ask questions, and share tips
Merci @johamilton, j'avoue que c'est très frustrant et j'ai peur de jouer de peur que de nouveau ça se reproduise
That has hapened to me also and it has been reported to the team. Hopefully it will get fixed soon.💕
I had this happen to me before. Not this time but a few bubblegum events awhile ago.
Did you receive the rewards from the Bubblegum Buddies event? This morning I opened the game and a message appeared saying that the event was over, but I didn't receive the screen with the prizes won. 🤷🏻♀️
Je viens une nouvelle fois être ramenée à un ancien niveau c'est la deuxième fois que ça m'arrive et le centre aide ne me réponds pas, suis je la seule dans ce cas ?
Thanks for your reply. I had the same message happen this morning again. I had even participated in one level and had my name on the board that showed how many bubblegum levels each member had played I exited the game and logged back on after making sure I was connected to internet.
After logging back in things went smoothly
Salut @Racoon7 je suis bien d'accord avec toi, j'ai rejoué tous les niveaux perdus et ça m'a coûté toutes pièces et mes boosters
Hi @Nena1234 @sabledo85 I played a couple of levels yesterday while I was away and was at Round 106 in the Star Tournament.
When I got home today, I played on my phone and was on Round 121.
When collecting coins my tablet didn't show this progress.
When I opened my phone again several things where reset and my level went back to 106.
I am certainly far from techie, however my personal feeling is that it is a sync glitch/bug.
I had this last week. I am not playing anymore until my new levels are released tomorrow, this seemed to clear this problem for me.
Re-playing levels cost me more than the first time I played them so I am avoiding this.
Did you check your spam folders or junk? Sometimes mails from unfamiliar contacts go there. If yet you can't find any reply, I suggest you to write to them again. Same goes for you too @sabledo85
J'ai également contacté le support car j'ai perdu un bon nombre de cartes puisque le jeu m'a ramené à un ancien niveau, il ne m'a pas répondu non plus
Yes already contacted support but no reply
Merci 🤗
Welcome to our team chat @sabledo85 !!! 🤗💗💜
@Nena1234 Still having this issue? Tried to contact support? (from the game)
I already did that and didn’t work
@Nena1234
This is the method taught by Ina, please give it a try.
I uninstalled the game and re-downloaded it, and now it works fine again.
I am having the same issue again like last week. Cleared the new levels and now no tournament again. Contacted support and got no reply I know some people had the same issue last week but haven’t seen anything saying how to fix it .
Does anyone have the same experience?
Thanks !.
Merci pour l'information @rebelchild je ne le savais pas 😊
@rebelchild
Are you free to attend the team activities on Tuesday? If so, it is likely that your teammates have already completed their team activities, so you are unable to join. I am very sorry about this.
Hi! sorry for the late reply, I just got home from get off work.
This message sometimes appears, but it will return to normal after the data is synchronized.
I think we finished this activity around Tuesday. The next mission hasn't started yet.
Team - Bubble Gum Partners (must be online):
Limited to 5 days, Sunday 20:00 EDT to Thursday
20:00 EDT.
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why have I not received my coins? When I went to collect them I clicked to start my game but it said insufficient coins ? They have disappeared!!!
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Hey there, Solitaire players! 👋 We’ve seen some reports about the Bubblegum Buddies event where: - Player progress resets back to 0 - There are issues claiming rewards We want to assure you that these problems have already been reported to the Studio, and the team is actively looking into them. As soon as we hear more…
Hey @Diamond_Lim @Haechan_17 @Colleen Companion Welsh @pratimadangol @KCullen127@Samconnor Your team is Team Share, named after Share Bear, the purple bear who believes that sharing is caring, and who’s so full of kindness that even their feelings have feelings! 💕 Let that big heart and caring spirit guide your team…
