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I’ve been playing non stop for the last 3 months and today the app doesn’t open. I tried to do it a few times today, I reset my phone and I checked if there was an update but no. Can you help me with that?
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Hi @claki27 warm welcome to our community at Candy Crush Solitaire Saga♣️♦️♠️♥️
Please try our standard troubleshooting: Restart: Force close apps and restart your device.Updates: Check that you have the latest game and device updates.Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular data. Clear Cache: 🤖 Android: Settings > Apps > Candy Crush Friends Saga > Storage > Clear Cache 🍏 iOS: Settings > Safari > Clear History and Website Data As a last resort, you can try reinstall the app. Please do not do this unless absolutely necessary.
Hi @claki27 and welcome to the Community!
I am sorry to hear that the game is not opening. Could you please try reinstalling the game? Just make sure first that you are properly connected to your King account before doing so.
Let us know if you continue to have any issues.
