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App is stuck since yesterday. I can’t click out of the announcement “Look! Your profile is now available!”
Hi, I am sorry to hear that you are having trouble with your app being stuck on this pop up.
Could you please try the below steps:
*Restart: Force close apps and restart your device.
*Updates: Check that you have the latest game and device updates.
*Memory: Keep at least 2GB of free storage for smooth gameplay.
*Connection: Use WiFi instead of cellular data.
*Clear Cache:
🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
🍏 iOS: Settings > Safari > Clear History and Website Data
In case the issue persists, I would like to let you know that the team is already looking into this. Thanks for your patience!
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I was playing this game on level 2701-2716 when multiple glitches started happening. First I had selected the game to be x4 and x8 and it took the appropriate amount to play. When the game ended it never gave me what I had earned at all. I Lost a lot of coins very quickly that i just bought. Then on a different level, I…
Hello, I've been having a lot of crashes recently and was hoping I could get some money back. I spent a lot of coins because playing a single game cost quite a bit. Hoping I can at least have some sort of credit.
This has happened 4-5 times recently. Cleared available cards and the chocolate bar remains-unable to even proceed with the game. I would love some coins to compensate for this please…
How many levels i played? What is the maximum level
Why is it stuck?
♠️ General Troubleshooting Steps: In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey there, Solitaire players! 👋 We’ve seen some reports about the Bubblegum Buddies event where: - Player progress resets back to 0 - There are issues claiming rewards We want to assure you that these problems have already been reported to the Studio, and the team is actively looking into them. As soon as we hear more…
Ever wondered how often new levels are released or what the latest one is? You’re in the right place! We’re keeping it fresh, fun, and full of cards every single week 😁 🎯 Every Monday, we release 50 fresh levels. Whether you're catching up or always reaching the finish line, there’s something new waiting for you at the…
