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I am at Level 23. I want to create a team but there is no icon. Help?
Hey there. I hope you're doing well.
I’m sorry to hear that the Teams feature is currently unavailable despite you having reached level 23, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about.
Please note that special events like these are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often. As such, they need to thoroughly check these during gameplay, so these special features may appear or disappear during ongoing tests, as well as during scheduled maintenance checks.
However, events and features in our games can temporarily disappear when there is a connection issue during login. This can be a hiccup, a peak in the signal, or a momentary signal loss.
Normally, it comes back after you do one of the following:
01- Play one level
02- Close the app and restart your device
03- Check that you have a stable connection
Please note that these steps do not guarantee that the feature will return, and we are unable to add the feature back manually.
If these steps don't help it means the feature isn't available right now, and I’m afraid we can’t add it manually for you.
If there’s anything else I can assist with, let me know. Have a great day.
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I won the weekly prize yesterday but did not receive the rewards. This had been happening in the past but was resolved. I'm currently on level 2690 and will attach screen shot of game version etc.
The ad i keep getting is a Starbucks ad and it goes all the way to the end and has the little pop up in the corner that says reward granted but it NEVER grants the reward.
My Star Tournament just stopped today and it indicates that new levels are coming are coming soon. Anyone else having this issue?
Lost my progress around level 500 got a new computer and can't get my progress back.Any suggestions!!
♠️ General Troubleshooting Steps: In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey there, Solitaire players! 👋 We’ve seen some reports about the Bubblegum Buddies event where: - Player progress resets back to 0 - There are issues claiming rewards We want to assure you that these problems have already been reported to the Studio, and the team is actively looking into them. As soon as we hear more…
Ever wondered how often new levels are released or what the latest one is? You’re in the right place! We’re keeping it fresh, fun, and full of cards every single week 😁 🎯 Every Monday, we release 50 fresh levels. Whether you're catching up or always reaching the finish line, there’s something new waiting for you at the…
