Reward not recived

king7214

I got the same problem as user Lulu940 on the 21 december. It started yesterday and is regardless of the company ads

Alex_The_Witch

Hey there. I hope you're doing well.

I'm sorry to hear you're not receiving your Weekly Challenge rewards.

In order to properly investigate this, could you please share a video of this issue if it happens again? In the meantime, please reach out to our player support team so they can look into compensate you for rewards that weren't received:

https://community.king.com/en/Mod-corner/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

Thanks and have a great day.

Alex_The_Witch

Hey there. I hope you're doing well.

I'm sorry to hear you're not receiving your Weekly Challenge rewards.

In order to properly investigate this, could you please share a video of this issue if it happens again? In the meantime, please reach out to our player support team so they can look into compensate you for rewards that weren't received:

https://community.king.com/en/Mod-corner/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

Thanks and have a great day.