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hi, the bubble gum I’ve received arr not taken into account in the team total bubble gum.
i have not earn the reward at the end :/ thanks for your help
Thank you for confirming Edo666, I'll get back to you once I hear back from the team 😉
thanks all for your help. We hopefully will reach the 400 without me !
No I did not change recently. A friend cale after me and his bubble gum hard incremented the total Numbers
Hi, if you need to contact Players Support, here is the link 👉️Contact Us
I also have turned over the problem with the Bubble Gum event to our CM🤗
Hi Edo666,
I follow up question from the studio, did you happen to change Teams recently?
Thank you so much for sharing your feedback and for the screenshot and I’m really sorry to hear that your progress isn’t showing correctly in your team’s total. That definitely shouldn’t be happening, especially with prizes on the line!
I’ve passed this along to the studio team so they can investigate further and see what’s going on behind the scenes.
We really appreciate you flagging this and we’ll let you know if we receive any updates 😉
Hi and welcome to the Solitaire community. I am so sorry this is happening to you and your team. I know that is frustrationing after your hard work.
We totally understand what is happeing and it is not correct. Also thanks you for the screenshots. You have definately passed the 200 milestone.
Let me turn this over to our CM. As alsways, we can have something go wrong or have a blip, but this is nice that we can show the team what is happening.🤗
How to reach King Player Support ?
Hi there! 👋 Thanks for reaching out about the Bubblegum Buddies event.
You're absolutely right to notice something strange — even though your team has collected 295 gumballs, the progress bar seems stuck at the 100 milestone, and it's not moving toward the 200 or 400 rewards.
Here’s what might be happening and how we can help:
If none of this helps and your progress is still stuck:
You can report this to King Player Support.
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I am at Level 23. I want to create a team but there is no icon. Help?
I won the weekly prize yesterday but did not receive the rewards. This had been happening in the past but was resolved. I'm currently on level 2690 and will attach screen shot of game version etc.
The ad i keep getting is a Starbucks ad and it goes all the way to the end and has the little pop up in the corner that says reward granted but it NEVER grants the reward.
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♠️ General Troubleshooting Steps: In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey there, Solitaire players! 👋 We’ve seen some reports about the Bubblegum Buddies event where: - Player progress resets back to 0 - There are issues claiming rewards We want to assure you that these problems have already been reported to the Studio, and the team is actively looking into them. As soon as we hear more…
Ever wondered how often new levels are released or what the latest one is? You’re in the right place! We’re keeping it fresh, fun, and full of cards every single week 😁 🎯 Every Monday, we release 50 fresh levels. Whether you're catching up or always reaching the finish line, there’s something new waiting for you at the…
