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I have lost a lot.of coins because the boosters are not working. I can not uncheck them and the boosters are not showing up. Can you please fix this malfunction please?
Hi dear Solitaire players,
We would like to inform you that our team has been made aware about the issue with the pre-level boosters being frozen and unable to uncheck them as well as not getting applied into the level.
We apologize for any trouble this may cause and we appreciate your patience and understanding while our team is working on resolving this setback. We will keep you updated as soon as we have more information.
Thank you for your support and understanding!
Wooo Hoooo so glad you are all good. 🤩
THANK YOU!! Game is working great again!
Great news for all! 🤩
Woohoo! That's so awesome news as finally this issue has been solved and fixed now! 👍🙌😄
Thank you so much! @Snow_Rider and Candy Crush Solitaire Studio Team! 👍😄🤗
Tagging : @johamilton 😄
Hey Solitaire players! Good news, the bug should now be fixed! 🙌 If you’re not on the latest version, make sure to update your game, and let us know if boosters are working properly for you now.
Thanks for bearing with us, and happy playing!
Hi, I have the same problem, i can't deactivate the pre-game-boosters, so if i have them they're used, if i don't have them, i can't buy them with coins and they aren't used in the game. It's frustrating, because you need lots of coins to buy in-game-boosters to win a level...
No movement for days in the Rainbow Festival and I activated the Premium. Am at level 907 so is not like I don’t understand the game.
In addition to the booster issue the only thing not frozen for me is being able to play and use up my coins! All my daily progress is stopped.
Hi everyone and welcome to the Solitaire community. I am so sorry you are having this problem. I have turned it over to our CM to see what is going on. I ask for your patience until we can get an answer for you. 🤗
I have been having the same issue for several days now where my boosters are checked and I’ve used my coins to buy them and I should be able to use them during the game, but it’s like they’re frozen. They’re just not being allowed to function.
I am also having the same issue all day
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My Star Tournament just stopped today and it indicates that new levels are coming are coming soon. Anyone else having this issue?
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I won the weekly prize yesterday but did not receive the rewards. This had been happening in the past but was resolved. I'm currently on level 2690 and will attach screen shot of game version etc.
♠️ General Troubleshooting Steps: In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey there, Solitaire players! 👋 We’ve seen some reports about the Bubblegum Buddies event where: - Player progress resets back to 0 - There are issues claiming rewards We want to assure you that these problems have already been reported to the Studio, and the team is actively looking into them. As soon as we hear more…
Ever wondered how often new levels are released or what the latest one is? You’re in the right place! We’re keeping it fresh, fun, and full of cards every single week 😁 🎯 Every Monday, we release 50 fresh levels. Whether you're catching up or always reaching the finish line, there’s something new waiting for you at the…
