Candy Crush Solitaire

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Candy Crush Solitaire

Discussions
Let’s talk Candy Crush Solitaire! Share tips, thoughts, or anything on your mind.
Support
Need a hand with the Candy Crush Solitaire? Ask your question here and get help from others!
How to Play
New to the game or curious about a feature? Learn more about Candy Crush Solitaire here!
Contest
Take part in contests and win Gold Bars or other goodies!

Issues with claiming coins

Ever since you allowed people to claim coins in increments (prior to waiting 4 hours), I now find that I have to pause before claiming, otherwise, I only get a few (it seems to have to reset). I went to claim them this morning (it had been more than four hours since I last claimed them) and I got 10. I thought I waited long enough but that it is a glitch which is very annoying and maddening.

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Keeps taking my coins not letting me claim them.

I have had this happen to me four times now but not every time. It's very frustrating as i never know when it's going to happen.

https://community.king.com/en/candy-crush-solitaire/discussion/503670/issues-with-claiming-coins

Hi and welcome to the Solitaire community. I am so sorry that this is happening to you. I just checked my game and mine was full (over 4 hours) and I was able to collect all 15,000 coins from my game on my phone.

Just to be sure that it was working right, I checked my Ipad and it was the same thing. I did not have any problem collecting all of the gold from there either.

Please be sure your game is up to date.

You might want to try a soft rest.

Log out of your game on your device Turn your device off and let it set a few seconds

Turn device on and log into your game with your email and password.

If that does not work, will you please contact Players Support. For your convenience here is the link

👉️Contact Us

🤗

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

https://community.king.com/en/candy-crush-solitaire/discussion/503670/issues-with-claiming-coins

Hi and welcome to the Solitaire community. I am so sorry that this is happening to you. I just checked my game and mine was full (over 4 hours) and I was able to collect all 15,000 coins from my game on my phone.

Just to be sure that it was working right, I checked my Ipad and it was the same thing. I did not have any problem collecting all of the gold from there either.

Please be sure your game is up to date.

You might want to try a soft rest.

Log out of your game on your device Turn your device off and let it set a few seconds

Turn device on and log into your game with your email and password.

If that does not work, will you please contact Players Support. For your convenience here is the link

👉️Contact Us

🤗

I have had this happen to me four times now but not every time. It's very frustrating as i never know when it's going to happen.

Keeps taking my coins not letting me claim them.

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Let’s talk Candy Crush Solitaire! Share tips, thoughts, or anything on your mind.
Support
Need a hand with the Candy Crush Solitaire? Ask your question here and get help from others!
How to Play
New to the game or curious about a feature? Learn more about Candy Crush Solitaire here!
Contest
Take part in contests and win Gold Bars or other goodies!

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