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I’ve been playing non stop for the last 3 months and today the app doesn’t open. I tried to do it a few times today, I reset my phone and I checked if there was an update but no. Can you help me with that?
Hi @claki27 warm welcome to our community at Candy Crush Solitaire Saga♣️♦️♠️♥️
Please try our standard troubleshooting: Restart: Force close apps and restart your device.Updates: Check that you have the latest game and device updates.Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular data. Clear Cache: 🤖 Android: Settings > Apps > Candy Crush Friends Saga > Storage > Clear Cache 🍏 iOS: Settings > Safari > Clear History and Website Data As a last resort, you can try reinstall the app. Please do not do this unless absolutely necessary.
Hi @claki27 and welcome to the Community!
I am sorry to hear that the game is not opening. Could you please try reinstalling the game? Just make sure first that you are properly connected to your King account before doing so.
Let us know if you continue to have any issues.
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I have built around $1,000,000,000. Since then I cannot seem to win any easy levels in the first try, but sure can on the hard levels. When I put my multiplayer at 8x, I can never seem to win now. Gonna stop playing thr game if it continues to be like this. This is not the first time the game has drained all of my money by…
I won the weekly prize yesterday but did not receive the rewards. This had been happening in the past but was resolved. I'm currently on level 2690 and will attach screen shot of game version etc.
Hel help me
I was playing this game on level 2701-2716 when multiple glitches started happening. First I had selected the game to be x4 and x8 and it took the appropriate amount to play. When the game ended it never gave me what I had earned at all. I Lost a lot of coins very quickly that i just bought. Then on a different level, I…
Hello, I've been having a lot of crashes recently and was hoping I could get some money back. I spent a lot of coins because playing a single game cost quite a bit. Hoping I can at least have some sort of credit.
♠️ General Troubleshooting Steps: In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey there, Solitaire players! 👋 We’ve seen some reports about the Bubblegum Buddies event where: - Player progress resets back to 0 - There are issues claiming rewards We want to assure you that these problems have already been reported to the Studio, and the team is actively looking into them. As soon as we hear more…
Ever wondered how often new levels are released or what the latest one is? You’re in the right place! We’re keeping it fresh, fun, and full of cards every single week 😁 🎯 Every Monday, we release 50 fresh levels. Whether you're catching up or always reaching the finish line, there’s something new waiting for you at the…
