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Every time I leave the game and come back it sets me back to 0 levels comepleted
Hi,
Please use this link 👇️
Contact Us
Explain to them what has happened to your game, as this is important for them to pass on to the Studio, for technical issues to be addressed.
It might not seem very helpful to start, but try and tell them. Post screenshots to explain, like the one above.
They do need this sort of feedback. It is a great game. I wouldn't like to think that these technical issues spoil a players feelings.
I have completed the 50 new levels and 70 levels in the star tournament since yesterday and here's a screenshot of it back to 0
Thank you!!!
Hi @cariek and @Gray2003 I have also had issues with the Bubblegum buddies Team event, along with "Roll around the World" and other events, please contact player support here
They will tell you a number of trouble-shooting solutions which you should try first.
Please save screenshots of what has happened in your game as it is important for you and it also helps the Studio fix these technical issues.
Mine also
My device is up to date. The counter went back to Zero over twenty times today.
I am on level 515
Every time I access the game and win one I can claim the prize.
Hi @cariek a very warm welcome to Candy Crush Solitaire 🤗
I have had similar issues, and I checked my device for updates and updated them, which helped.
I hope this helps you too.
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I was playing this game on level 2701-2716 when multiple glitches started happening. First I had selected the game to be x4 and x8 and it took the appropriate amount to play. When the game ended it never gave me what I had earned at all. I Lost a lot of coins very quickly that i just bought. Then on a different level, I…
Hello, I've been having a lot of crashes recently and was hoping I could get some money back. I spent a lot of coins because playing a single game cost quite a bit. Hoping I can at least have some sort of credit.
This has happened 4-5 times recently. Cleared available cards and the chocolate bar remains-unable to even proceed with the game. I would love some coins to compensate for this please…
How many levels i played? What is the maximum level
Why is it stuck?
♠️ General Troubleshooting Steps: In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey there, Solitaire players! 👋 We’ve seen some reports about the Bubblegum Buddies event where: - Player progress resets back to 0 - There are issues claiming rewards We want to assure you that these problems have already been reported to the Studio, and the team is actively looking into them. As soon as we hear more…
Ever wondered how often new levels are released or what the latest one is? You’re in the right place! We’re keeping it fresh, fun, and full of cards every single week 😁 🎯 Every Monday, we release 50 fresh levels. Whether you're catching up or always reaching the finish line, there’s something new waiting for you at the…
