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When am I going to be able to play again it kicked me out of the star tournament a few days ago and now says coming soon I purchased the premium season pass and now I can't even play WHY IS THIS HAPPENING
So sorry I missed that. I was on my phone. āŗļø
I have fixed my ID# in my signature
So our CM to be able investigate this further, she needs your King ID#
If youāre not sure how to find it, please check ourĀ Help Center article.
Thank you š
Yes I did and I completed them already the star tournament this week seems to be working but bubble buddies keeps setting me back to 0 for the last 2 weeks so I can't ever get the top prizes know matter how many levels I completed
Hi @cariek @eliottb29 ! To investigate this further, could you please share your Game ID from your Solitaire game? If youāre not sure how to find it, please check our Help Center article.
Also, could you confirm if you received the new levels released yesterday? The latest available level is 2100.
Thank you
Hi there! š Thank you for flagging this. I just want to let you know that the issue has already been reported to the team. I'll keep you posted as soon as I get more news from the team!
I did contact them 2 times and both time all they did was tell me to go to the help center and the community and if they paid attention I've been posting for days and I'm not the only one having these problems
Hi , so sorry that is happening to you, and I have a few other players that are saying the same thing. I have brought it up to my CM, but will not get a answer until Monday.
I am sure you have tried logging out and then back in.
If you will, please contact Players Support. For your convenience here is the link šļøContact Us
š
Hi , so sorry that is happening to you. I have a few other players that are saying the same thing. I have brought it up to my CM, but weill not get a answer until Monday.
I am sure you have tried logging out and then back in. If you will, please contact Players Support. For your convenience here is the link šļøContact Us
š¤
no star tournamentā¦..till tuesday.
Hi and a warm welcome to the Candy Crush Solitaire. So it is not letting you play the Star Tournament.
Could you please post a screenshot of what you are seeing on the game.
Please make sure your game is updated. š¤
Im having the same issue and I purchased the premium season pass and was playing the star tournament when it did this to me now I can't fully collect the rewards from the premium season pass
Hi! Iāve reached level 2050 but now im stuck on a ācoming soonā button and canāt play any more levels. I tried to update the app but nothing has changed. I am addicted to this game and I will be very sad if I canāt play anymore :,)
Hey! If you were referring to the disclaimer about the upcoming Spooky Halloween season, Iām happy to share that itās already live in the game! Feel free to hop into the thread and join the discussion about the new season š
Problem Comingsoon
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I won the weekly prize yesterday but did not receive the rewards. This had been happening in the past but was resolved. I'm currently on level 2690 and will attach screen shot of game version etc.
Hel help me
I was playing this game on level 2701-2716 when multiple glitches started happening. First I had selected the game to be x4 and x8 and it took the appropriate amount to play. When the game ended it never gave me what I had earned at all. I Lost a lot of coins very quickly that i just bought. Then on a different level, Iā¦
Hello, I've been having a lot of crashes recently and was hoping I could get some money back. I spent a lot of coins because playing a single game cost quite a bit. Hoping I can at least have some sort of credit.
This has happened 4-5 times recently. Cleared available cards and the chocolate bar remains-unable to even proceed with the game. I would love some coins to compensate for this pleaseā¦
ā ļø General Troubleshooting Steps: In case you experience a game crash or freeze, try these simple steps: Restart:Ā Force close apps and restart your device. Updates:Ā Check that you have the latest game and device updates. Memory:Ā Keep at least 2GB free storage for smooth gameplay. Connection:Ā Use WiFi instead of cellularā¦
Hey there, Solitaire players! š Weāve seen some reports about the Bubblegum Buddies event where: - Player progress resets back to 0 - There are issues claiming rewards We want to assure you that these problems have already been reported to the Studio, and the team is actively looking into them. As soon as we hear moreā¦
Ever wondered how often new levels are released or what the latest one is? Youāre in the right place! Weāre keeping it fresh, fun, and full of cards every single week š šÆ Every Monday, we release 50 fresh levels. Whether you're catching up or always reaching the finish line, thereās something new waiting for you at theā¦
