Candy Crush Solitaire

Discussions
Let’s talk Candy Crush Solitaire! Share tips, thoughts, or anything on your mind.
Support
Need a hand with the Candy Crush Solitaire? Ask your question here and get help from others!
How to Play
New to the game or curious about a feature? Learn more about Candy Crush Solitaire here!
Contest
Take part in contests and win Gold Bars or other goodies!

Candy Crush Solitaire

Discussions
Let’s talk Candy Crush Solitaire! Share tips, thoughts, or anything on your mind.
Support
Need a hand with the Candy Crush Solitaire? Ask your question here and get help from others!
How to Play
New to the game or curious about a feature? Learn more about Candy Crush Solitaire here!
Contest
Take part in contests and win Gold Bars or other goodies!

🛠 Game Issues? Check Here Before Posting! 📝

Snow_Rider

♠️ General Troubleshooting Steps:

In case you experience a game crash or freeze, try these simple steps:

Restart: Force close apps and restart your device.
Updates: Check that you have the latest game and device updates.
Memory: Keep at least 2GB free storage for smooth gameplay.
Connection: Use WiFi instead of cellular data.
Clear Cache:
- 🤖 Android: Settings > Apps > Candy Crush Jelly Saga > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data
- 📟️ Amazon Kindle: Menu > Choose Settings > Clear All Cookies Data

As a last resort, you can try reinstall the app. Note that this will remove all of your boosters from the game, so please do not do this unless absolutely necessary.

♦️ Still Need Help?

Ask a Question and share the following details for swift help:

📲 Device and Operating System version
🪪 Player ID
🕹️ Game Version
📸 Screenshots if possible!

🤔 Commonly asked questions!

📱 New Device? Learn to sync your progress 👉 HERE
📍 Lost Progress? Find out how to restore it 👉 HERE
🪪 Need Your Player ID? Find it 👉 HERE
💸 Purchase Issues? Get help with refunds or corrections 👉 HERE

Accepted answers

Snow_Rider

❗️ For other game related questions:

Check our Help Center — It's always up to date and available in 22 languages!

All comments

Snow_Rider

❗️ For other game related questions:

Check our Help Center — It's always up to date and available in 22 languages!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

Snow_Rider

❗️ For other game related questions:

Check our Help Center — It's always up to date and available in 22 languages!

All comments

Snow_Rider

❗️ For other game related questions:

Check our Help Center — It's always up to date and available in 22 languages!

Lots of Crashes
Hello, I've been having a lot of crashes recently and was hoping I could get some money back. I spent a lot of coins because playing a single game cost quite a bit. Hoping I can at least have some sort of credit.
All cards cleared with chocolate bar remaining
This has happened 4-5 times recently. Cleared available cards and the chocolate bar remains-unable to even proceed with the game. I would love some coins to compensate for this please…
Maximum levels
How many levels i played? What is the maximum level
Why is it stuck?
Why is it stuck?
Yeti climb
how come any prize or coins I win from the Yeti climb has not been given for the past three days now? You take away the running coin count to earn and make us wait four hours, but don’t give us the rewards we win when doing the side quest.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Let’s talk Candy Crush Solitaire! Share tips, thoughts, or anything on your mind.
Support
Need a hand with the Candy Crush Solitaire? Ask your question here and get help from others!
How to Play
New to the game or curious about a feature? Learn more about Candy Crush Solitaire here!
Contest
Take part in contests and win Gold Bars or other goodies!

Recent Announcements

🛠 Game Issues? Check Here Before Posting! 📝
♠️ General Troubleshooting Steps: In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Issues with Bubblegum Buddies 🛠️
Hey there, Solitaire players! 👋 We’ve seen some reports about the Bubblegum Buddies event where: - Player progress resets back to 0 - There are issues claiming rewards We want to assure you that these problems have already been reported to the Studio, and the team is actively looking into them. As soon as we hear more…
🃏 New Levels Every Monday! ♠️♥️♦️♣️
Ever wondered how often new levels are released or what the latest one is? You’re in the right place! We’re keeping it fresh, fun, and full of cards every single week 😁 🎯 Every Monday, we release 50 fresh levels. Whether you're catching up or always reaching the finish line, there’s something new waiting for you at the…