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Hi @johamilton
Since the new updated community system this keeps on happening when I click on this in notifications
It is still happening with the Care Bear team challenge and Team Grumpy 😠
Hello @BQN537! I completely understand why you’re frustrated. Just to clarify, Player Support handles in-game issues only, so they aren’t able to help with community or forum problems. Whenever something isn’t working here, feel free to reach out to any of us Community Managers, and we'll do our best to help you out!
I’ve made a few adjustments on your account. It does look like the Care Bears Team Challenge thread is still having issues, but the rest of the threads should be working normally now.
If you run into the same problem elsewhere, please let me know. Sharing the links will really help me take a closer look 😊
Hi
I can’t really pinpoint one thread.
Team Grumpy is one and the bear contest currently running.
Exciting new update and a few in Farm Heroes . Even if I do have some threads bookmark it still doesn’t help. It also happens to notifications when I am mentioned. Like this one.Customer Care doesn’t seem very interested either. I just tried to open these two threads same thing. I am over it 😠
Hi @BQN537 Hope you’re doing well! Could you please share the links to threads from your notifications that you can’t access? I’d like to look into this, and gathering as many examples as possible will really help. I’ve already noticed that the Care Bears Team Challenge thread sometimes fails to open from notifications, so you’re definitely not alone! While we're waiting, I recommend bookmarking the threads where you’re most active or expecting replies. I know it’s not ideal, but it’s the best workaround we have at the moment.
Hi @Snow_Rider
It’s intermittent. So sometimes it works and other times it doesn’t. I have the same issue with other notification which I know I have posted things before.
Hey! I tried to reproduce the issue and it looks good on my end. Does the problem still persist?
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Hello, I've been having a lot of crashes recently and was hoping I could get some money back. I spent a lot of coins because playing a single game cost quite a bit. Hoping I can at least have some sort of credit.
This has happened 4-5 times recently. Cleared available cards and the chocolate bar remains-unable to even proceed with the game. I would love some coins to compensate for this please…
How many levels i played? What is the maximum level
Why is it stuck?
how come any prize or coins I win from the Yeti climb has not been given for the past three days now? You take away the running coin count to earn and make us wait four hours, but don’t give us the rewards we win when doing the side quest.
♠️ General Troubleshooting Steps: In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey there, Solitaire players! 👋 We’ve seen some reports about the Bubblegum Buddies event where: - Player progress resets back to 0 - There are issues claiming rewards We want to assure you that these problems have already been reported to the Studio, and the team is actively looking into them. As soon as we hear more…
Ever wondered how often new levels are released or what the latest one is? You’re in the right place! We’re keeping it fresh, fun, and full of cards every single week 😁 🎯 Every Monday, we release 50 fresh levels. Whether you're catching up or always reaching the finish line, there’s something new waiting for you at the…
