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I won the weekly prize yesterday but did not receive the rewards. This had been happening in the past but was resolved. I'm currently on level 2690 and will attach screen shot of game version etc.
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I have the same issue and I contacted the help center and they never respond, so much for that. Any other ideas?
Thanks for your reply but I am unable to access the Help facility from the game, I assume because I am playing on my tablet not my phone. I've tried searching help via this page for a help topic that relates but nothing relevant comes up. Not sure how to lodge a request for help from here.
Hey there @Sooli . Hope you're doing well.
I'm sorry to hear you didn't receive your rewards after winning the Weekly Challenge.
In order to be compensated for this, please reach out to our player support team, as they have the proper tools to investigate the situation:
Our team's available 24/7. Thanks in advance and have a great day! 🌞
