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BennettDG

Changed computers and lost my progress ,can I get it back?

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Kevin_

Are you sure this was in your Candy Solitaire Saga game? Have you tried to reconnect using your King account?

Kevin_

Hi @BennettDG,

Have you made sure to try to log in back with your King account? If so and it persists, please check out our Help Center + chat bot. By choosing the Chat With Us, you can reach out to Player Support to obtain help with your progress ensuring that your receive a reply as soon as possible.

However if you have any issues getting an answer do not hesitate to let me know. Have a nice day!

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BennettDG

Thanks but No thanks!!!

BennettDG

Started a new game ,because I couldn't get my old game back!!

BennettDG

I was playing level when my battery died ,got a new computer and don't know how to get my progress back/any hints?

Kevin_

Are you sure this was in your Candy Solitaire Saga game? Have you tried to reconnect using your King account?

BennettDG

I was playing level when my battery died ,got a new computer and don't know how to get my progress back/any hints?

Kevin_

Hi @BennettDG,

However if you have any issues getting an answer do not hesitate to let me know. Have a nice day!